Reviews (6,822)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

February 24, 2025

Socket makes things easy. I like how clear the platform is, and that most ship times are quick.

MerryGoMinis
United States
4 months using the app
Spocket replied February 26, 2025

Thank you for your feedback! We're thrilled to hear that Socket has made things easier for you. We strive to provide a clear and efficient platform, and it's great to know ...

December 9, 2024

Meus clientes vão adorar receber os pedidos em curto prazo. Isso ajuda muito nas vendas.

JOLLY HOME STORE
Brazil
Over 2 years using the app
Spocket replied December 11, 2024

Muito obrigado pela sua avaliação! Fico feliz em saber que os prazos de entrega curtos vão ajudar nas suas vendas e que seus clientes ficarão satisfeitos. Estamos aqui para ...

December 28, 2024

Great Customer Service

TD Cole
United States
11 months using the app
Spocket replied December 30, 2024

Thank you for the kind words! We're so glad to hear that you had a great experience with our customer service. We always strive to provide the best support possible, and it's ...

December 12, 2024

Love all the newest stuff I can buy

AK sales
United States
Over 1 year using the app
Spocket replied December 16, 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying the newest products. We strive to bring the best and latest items to our customers, and it’s ...

December 11, 2024

Great quality products for dropshipping. Easy interface and customer support.

My Pet's Place
United States
Over 1 year using the app
Spocket replied December 12, 2024

Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with the quality of our products and that the interface and customer support have made your ...

November 21, 2024

Easy to use products that are sourced in the USA

Eyecatchers accessories
United States
About 5 years using the app
December 24, 2024

I like this app because of the delivery time and quality of products

Galaxy Beans
United States
8 months using the app
Spocket replied December 26, 2024

Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with both our delivery time and product quality. We strive to provide the best experience ...

Edited January 30, 2025

I have deleted my original review as I was experiencing several issues.

Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members.

They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they ...

Clothes For Her Online Store
United States
3 months using the app
Spocket replied January 22, 2025

Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to ...

January 5, 2025

nothing thank you nothing i don't need the acounte

mysrdesign­
Qatar
4 months using the app
Spocket replied January 6, 2025

Thank you so much for your feedback! We're happy to hear that you’re satisfied, and we respect your preference regarding the account. If you ever need any assistance or have ...

January 14, 2025

Nice app and great customer service. Very friendly and professional. lots of premium products and items to use in dropshipping. lots of choices and fast delivery all over the us and EU.

Dealyo
Lebanon
3 months using the app
Spocket replied January 15, 2025

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer service. We strive to provide a great experience for all of our ...