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This is one of the best things I have had in a while. They are always ready to help and answer questions. My customers get things on time, and when I feel I made a mistake, they step right in to help me. You should give them a try. Spocket: EU and the USA Dropshipping is the best I have every used. Thanks team.
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Spocket. Our team is dedicated to providing the best support and ensuring everything runs smoothly for you and your customers. Your recommendation means a lot to us, and we’re here to help whenever you need it. Thanks for being a part of our community! - Eleanor
FARE REVIEW of SPOCKET
Things i love about Spocket is that they know the Audience they can focus on:
- US & EU, Winning Products, Temu & Alibaba, Private Label
- they have a good Service. Which hear and solve your issue ASAP.
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But.....
what i don't like about Spocket:
- they call it US & EU, but when i scroll those products. Most of them are for US delivery. Expensive as hell like you can find such prices or even cheaper prices on every online store. So basically you can earn no Profit margin from it.
- They have a category for Temu etc..But for that you have to buy an APP names Alidrop which is also a Paid app so basically they will earn money for Spocket and maybe from Alidrop Affiliate/Partner commission.
- Winning products are very expensive and are very less products available in EU (Germany)
- Their Filter is very Bad. I mean sometimes you choose men clothes and you still get products from Women category, it can be because of UNISEX products but still it is buggy. Sometimes Filter has no affect at all.
- If i use only Aliexpress Feature and i want to import products it imports only half of product description but no Size chart, Not Real Price which shows on Aliexpress.
- In comparision to DSERS, i would say it still has a long way to import Products attributes from Ali express. DSERS makes life a lot easier.
- US & EU Category, Winning Products Category, Temu Category needs MAJOR REVAMP.
- Private Label consists only Cosmetic Products but it needs other product categories too.
- "Compare At Price" is not fully developed because it should be editable like "Sales Price" . Like i want to change all Prices at one click. I type my price in textfield and if i click "Set Compare At Price for all" it should change all. But there is no such button at all.
- AI Feature is PAID which is not good at all. Shopify, Chat gpt, Gemini all those other AIs having FREE versions too so why does SPOCKET charges for AI Feature even though we brought a paid year membership. It should contain all the features they have to offer. NOT FARE !
- They have very less Products than Aliexpress and mostly when you try to import in ur import list you get error that the product cannot be imported for xyz reasons. It is very annoying because you get such error on 75% Products.
SPOCKET needs FOCUS on these bugs, errors, feature requests otherwise i don't thing i will renew my subscription.
Thank you for taking the time to share such detailed feedback — we really appreciate it. We’re glad to hear that you value our focus on the US & EU markets, winning products, private label options, and our customer support.
We also hear your concerns loud and clear. Many of the points you’ve raised, such as product pricing, filter accuracy, category improvements, import errors, and AI feature access, are exactly the areas we’re actively working on improving.
Regarding specific points:
Product availability & pricing: We understand the frustration with limited profit margins and product availability in certain regions. Our team is constantly sourcing more competitive products for US & EU customers, including the EU market.
Filters & import features: We recognize that filters and product import functionality need enhancements. Our development team is working to make these more reliable and comprehensive.
AI & other paid features: We’re reviewing feature accessibility and pricing to ensure our users get maximum value from their subscription.
Private Label & “Compare At Price” features: Your suggestions here are very helpful. We will pass them to our product team as we plan future updates.
We value feedback like yours because it helps us prioritize improvements. We’d love to discuss your experience further and help resolve any current frustrations you may have. You can reach our support team directly at support@spocket.co
Thank you again for your honest review — we are committed to making Spocket better for all our users.- Eleanor
Spocket is easy to work through for first time business owners interested in dropshipping. The customer service support and tech team are very helpful and prompt with responses and solutions.
Thank you so much for your kind words! We’re thrilled to hear that Spocket has been easy to navigate for you as a first-time business owner. Our team is dedicated to providing excellent support, and it’s wonderful to know that our customer service and tech team have made a positive impact on your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help you succeed! - Eleanor
Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!
Wow! Thank you so much for the amazing feedback! 🌟
We’re so glad Spocket has been a key part of launching your store. It’s great to hear you’re enjoying the ease of use, solid product selection, and seamless Shopify integration. And we’ll be sure to pass your kind words along to our support team they’ll really appreciate it!
Fast shipping and smooth operations are what we aim for, especially for our US and EU customers, so it’s awesome to know it’s making a difference for you. Happy dropshipping!- Eleanor 😊
Spocket has been an excellent platform for my dropshipping business. It offers a great selection of high-quality products from both the USA and EU, which ensures fast shipping and satisfied customers. The interface is user-friendly, and the integration with my Shopify store was seamless. The customer support has been helpful and responsive, which made setting up and running my store so much easier. I highly recommend Spocket to anyone looking for a reliable and efficient dropshipping platform!
Thank you for your fantastic feedback! We're so glad to hear that Spocket has been a valuable asset for your dropshipping business. It’s great to know you appreciate our product selection and the seamless integration with Shopify. We pride ourselves on providing excellent customer support, so it's wonderful to hear that it made your experience even better. We truly appreciate your recommendation and are excited to continue supporting your business! - Eleanor
Great service and easy to use tools. Theres loads of amazing products to choose from and adding them to your store is simple. There are even products from suppliers in Au and UK as well as US & EU. The ability to easily import products from aliexpress is a great addition too.
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our service and finding the tools easy to use. It’s great to know that the variety of products and the integration with suppliers from AU, UK, US, and EU is beneficial for you. We’re also glad you find the AliExpress import feature valuable. If you have any more feedback or need further assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor
As a customer using Spocket for dropshipping, I've had a positive experience. The main thing that stood out to me is the faster shipping times compared to other dropshipping platforms. Since most of the suppliers are based in the US and EU, my orders usually arrive within 3-5 business days, which greatly improves over the typical 2-4 weeks I’ve experienced with other dropshipping services.
The product selection is also pretty solid, and I can find everything from home goods to beauty products, all from reputable suppliers. The integration with Shopify made it super easy to add products to my store and manage orders. I also appreciate the option to brand invoices, which helps with adding a personal touch for my customers.
Overall, I’m really happy with the quality of the products, the speed of delivery, and how easy it is to run my store. It’s helped me stand out in a competitive market. If you're looking for reliable suppliers with fast shipping, I’d recommend giving Spocket a try.
Thank you so much for your thoughtful review! We're thrilled to hear that Spocket has been a game-changer for your dropshipping business. We're especially glad that the fast shipping and wide product selection have made such a positive impact. It's great to know that the Shopify integration and branded invoices are helping to streamline your store management and add a personal touch for your customers. We appreciate you recommending Spocket, and we're excited to continue supporting your success in the competitive market. If you ever need anything or have more feedback to share, we're here for you! Happy dropshipping!- Eleanor 😊
I like the variety of items available. Fast shipping options. Easy platform to use for the most part. Easy bulk editing. The integration with Shopify is seamless. Most of all I enjoy the customer service, especially mark he was so helpful and patient.
Aww, thank you so much for your kind words about Mark from our customer support team! We're thrilled to hear that he was able to provide you with the help and assistance you needed in a timely and patient manner. We're proud to have team members like Mark who truly go above and beyond to ensure our customers have a positive experience with Spocket. We'll be sure to pass along your gratitude to Mark, and we appreciate you taking the time to share your feedback with us! If you have any further questions or need help in the future, please don't hesitate to reach out - we're always here for you. - Erwin
I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.
I do wish the suppliers would have more art in stock, most have become sold out.
But customer service has been excellent! Thank you Eleanor!
Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory.
We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us!
Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❤️
Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.
We're thrilled to hear that our shipping has been prompt and reliable. We understand how important it is for your customers to receive their orders quickly and efficiently. We're proud to offer fast and reliable shipping options, so you can focus on what matters most – growing your business! - Erwin
