Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

March 23, 2024

If I could give you no stars, I would. I uninstalled this app and they continue to try charge my credit card three sometimes four times a week.
This locks my card up every time and I have to call and get a new card and contact everyone that I have set up to pay on my card and give them my new card... THREE TIMES A WEEK!

Waverly Claire
United States
2 months using the app
Spocket replied March 30, 2024

We're truly sorry to hear about your experience, Waverly Claire, but we appreciate you sharing it with us. Your feedback is invaluable as it guides us in areas where we can improve. Rest assured, we're committed to taking the necessary actions to address your concerns. As a company focused on resolution, we're eager to assist you and resolve any issues you've encountered. Please feel free to reach out to us anytime at support@spocket.co. Thank you for giving us the opportunity to make things right, and we wish you all the best!

March 13, 2024

Spocket has fast shipping options and also a way to automate your store! They were very helpful during the startup stage and continue to be supportive!

My Store
United States
7 days using the app
Spocket replied March 15, 2024

HI there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 25, 2024

Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back

Odlum and Chica Pet Products
Ireland
About 1 month using the app
Spocket replied February 28, 2024

Hi Odlum and Chica Pet Products!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 20, 2024

As a relatively new dropshipper I've found Spocket invaluable for high quality Branded Products with UK/US suppliers with fast shipping whereas most are via China. This is a problem as China shuts down for Jan-Feb due to the Chinese NY. Also, Spocket's service is awesome. In particular call out to Prinz! I'd recommend them strongly - give it a trial and see how you go. Nothing to lose giving it a trial!

Authentic Products
Australia
7 months using the app
Spocket replied January 22, 2024

Hi there!
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our drop shippers. We are happy to know that Prinz was able to provide you with an awesome service today and that everything was taken care of. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 10, 2024

it was my first time using spocket ,i faced some issues and duplicated accounts which first was hassle for me where i could not push product to my store , i reached out to my account manager "Eleanor" she was a live saver she took her time and walk me step by step till issue was resolved correctly . I highly recommend Spocket to any one wants to take a step to the easiest Ai product creation and pushing to store directly . AWSOME SERVICES AND STAFF .I really appreciate Eleanor of taking her time to go above and beyond to meet my satisfaction . I will keep using spocket to acheive my goals and targets .Thanks

Vali Gifts
United States
23 days using the app
Spocket replied February 12, 2024

Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 12, 2024

Simply the best ! The bulk dropshopping function and easy way to manage and remove profucts is a game changer. Highly recommended

Expoclass Store
United Kingdom
3 months using the app
Spocket replied February 13, 2024

Hi Expoclass Store!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 23, 2024

Edrielle helped me update my membership billing and i was highly satisfied with all of the help she was able to provide me with. Also it was very easy to contact a customer support agent and i didn't have to wait long at all.

BecommerceD
United States
9 days using the app
Spocket replied February 28, 2024

Hi BecommerceD!
Thanks for sharing your positive review of Edrielle's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 18, 2024

Lots of high valued items, easy to find, and upload.

ARTFUL DYNAMIK
United States
30 days using the app
Spocket replied March 31, 2024

Thank you for your fantastic review and valuable feedback for Spocket! We're dedicated to providing great value to our dropshippers and continuously working on adding more products and suppliers. We look forward to assisting you again soon. Feel free to reach out to us at support@spocket.co whenever you need help!

Happy Spocket-ing!

May 1, 2024

Very helpful, good support, great product. Highly recommend anyone to use it

fanfusion.shop
United States
15 days using the app
Spocket replied May 7, 2024

Hi there!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 25, 2024

so far i love the product selection and ease of use on the website. hoping shipping and quality is just as good

Heyday Outlet Home Decor Plus
United States
7 days using the app
Spocket replied April 26, 2024

We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your experience with Spocket exceeds your expectations.

Happy Spocket-ing!