Spocket: US & EU Dropshipping

What sets Spocket apart is the speed and reliability of its suppliers. With EU and US-based warehouses, my customers receive their orders in record time, which has boosted satisfaction and repeat purchases. The automated order fulfillment saves me hours every week, and branded invoices add a professional touch that really elevates my store’s image.

Customer support is responsive and helpful, and the curated product selection ensures I can confidently offer only top-quality items. Overall, Spocket is a must-have tool for any dropshipper looking to scale efficiently and professionally.

Highly recommended!

These people care about your business, want to see you succeed and are very professional when you need customer service. I highly recommend Spocket and dealing with Leah has been a pleasure.

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.

I do wish the suppliers would have more art in stock, most have become sold out.

But customer service has been excellent! Thank you Eleanor!

The product quality and selection on Spocket are the best I've found. It's more expensive than other subscription based services, but it's well worth the money. The actual app is also easy to use and intuitive.

The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, and even then, the wrong size was sent. Now, over 10 days have passed, and I am still awaiting a reply regarding the return of the item.

I am new to dropshipping and have alot of questions. Sprocket chat agents always understand my question and gives me the info I need to make my business profitable. I recently reached out because I needed help calculating shipping charges. Not only did Irene answer my questions regarding shipping charges, but also told me about the Aliscraper tool to help me manage my products. Great service!

Irene from spocket and the whole support team are very helpful with getting all the information I asked for. And definitely try to help me succeed and give me good instruction on how to find the right supplier for the market that I'm trying to sell in. They are very supportive and if you succeeded it benefits them as well so they do their best to give you the tools that you need to be a success so I am very thankful to them with their expertise so thank you Irene and thank you spocket for your help and I highly recommend it it's a little pricey but set up is easy and it's probably the easiest apps that I have used to allow for quick and easy importing products to my Shopify store.

Posting this as a warning so others don’t make the same mistake I did.

I run a TikTok Shop (US-based). I chose Spocket specifically because of their marketing around US suppliers and content implying TikTok Shop usage. I relied on that when choosing them over alternatives like Trendsi.

I onboarded a Spocket supplier and fulfilled orders through them. What followed:
- Repeated late shipments despite “US supplier” labeling
- Poor product quality leading to refunds/returns
- TikTok Shop penalties due to fulfillment performance
- Removal from TikTok affiliate access
- Listing limits imposed by TikTok
- Significant revenue loss (I was previously grossing ~3k/month)

When I contacted support after the damage, I was told Spocket “isn’t set up for TikTok,” which directly contradicted the expectations set by their published content.

I’m not posting this to rant or bash — just to warn others:
If you are running or planning to run a TikTok Shop, be extremely careful relying on Spocket suppliers for fulfillment. TikTok is unforgiving with late shipping and quality issues, and supplier mistakes can permanently damage your account.

If you’re already on TikTok Shop, I strongly recommend using fulfillment partners that are explicitly TikTok-friendly with proven 2–5 day shipping and strict QC.

Hope this helps someone avoid the mess I’m cleaning up now.

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide