Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

March 24, 2024

Ria is the BEST customer service representative I've ever dealt with! She makes sure everything is right!

Cervantes Supplies
United States
15 days using the app
Spocket replied March 31, 2024

Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime!

Happy Spocket-ing!

February 27, 2024

So user friendly especially because I’m new to this and seamless experience so far

BRISTLE & WHISKERS
United States
17 days using the app
Spocket replied March 2, 2024

Hi BRISTLE & WHISKERS!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 15, 2024

Even though their subscriptions terms for Empire and Unicorn say that you can connect unlimited stores, you CANNOT. You can only connect one store and each new store will need it's own paid subscription. Use a different dropshipper and save your money.

The Cozy Closet
United States
19 days using the app
Spocket replied February 17, 2024

Hi The Cozy Closet!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

March 14, 2024

Easy to use and lots of products to chose from. Great service

James' Coins
United States
About 1 month using the app
Spocket replied March 18, 2024

Hi James' Coins!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited March 24, 2024

Prinz in customer service is exceptional. I enjoy using Spocket. Very user friendly and great products

Carla's Specialty Merchandise LLC
United States
2 months using the app
Spocket replied February 12, 2024

Hi Carla's Specialty Merchandise!
Thanks for sharing your positive review of Leah's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 20, 2024

Socket has helped my store to the max. As a new business owner I love their selection and the timely manner my customers get the product.

The best. I recommend them to everybody

I AM
United States
3 months using the app
Spocket replied January 22, 2024

Hi there!
Awesome! Thanks for letting us know that the app helped you start your business. Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 21, 2024

Leah was amazing
She was friendly and very fast to respond. My issue would not have been fixed without her.

Gary’s Market Place
United States
3 days using the app
Spocket replied April 23, 2024

We're so glad to hear that Leah provided you with amazing support! We pride ourselves on having a friendly and responsive team who are dedicated to resolving any issues promptly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Happy Spocket-ing!

March 14, 2024

I love that spocket gives me the freedom to be my own boss.

My Store
United States
About 1 month using the app
Spocket replied March 18, 2024

Hi there!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 20, 2024

Spocket has made this new adventure for me very fun and motivating. I'm looking forward to working with both Shopify and sprocket in the future.

bonbon&butterflies
United States
2 days using the app
Spocket replied April 23, 2024

We're thrilled to hear that Spocket has added fun and motivation to your new adventure! We look forward to continuing to support you on your journey with both Shopify and Spocket in the future. If you ever need anything along the way, don't hesitate to reach out. Here's to many more successful ventures ahead!

Happy Spocket-ing!

March 4, 2024

I'm just getting started, but I'm liking it so far

Peeps place
United States
About 2 months using the app
Spocket replied March 11, 2024

Hi Peeps place!
Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby