Reviews (6,589)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

August 25, 2024

Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I just do not use the service enough to justify the cost. After days of back and forth emails with several different people, they finally said they can not and would not refund my money.
That is just bad business. I just dent do business with shady companies like Sproket.

Wild TS designs
United States
About 1 year using the app
Spocket replied August 26, 2024

I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide clear communication and support to all our customers. I apologize for any confusion or inconvenience caused by the renewal process and the lack of timely notifications.

To address your concerns, I would like to look into this matter further and see if there is anything we can do to resolve the issue. Please reach out to us directly through our chat channel or send us an email at support@spocket.co with your subscription details so we can investigate and provide a more tailored resolution.

Thank you for your feedback, and I hope we can find a way to make this right for you. - Eleanor

October 1, 2024

I love the fast and cheap shipping rates plus easy to find winning and premium products, I high recommend

Defy Niche
United States
About 2 months using the app
Spocket replied October 3, 2024

Thank you for your fantastic review! We’re delighted to hear that you love our fast shipping rates and the ease of finding premium products. Your recommendation means a lot to us! If you ever need assistance, feel free to reach out. Happy dropshipping! - Eleanor

November 12, 2024

Spocket is a valuable tool for online entrepreneurs looking to start or scale their dropshipping business. Its user-friendly interface, extensive product catalog, and reliable support make it a strong choice for those seeking a hassle-free sourcing solution. I just love the convenience.

trendtwist.
Kenya
28 days using the app
Spocket replied November 13, 2024

hank you for your wonderful review! We're so glad to hear that our staff could assist you and provide the guidance you need. It's our goal to help and support our users, and we're thrilled that you had a positive experience. We look forward to helping you again in the future! - Eleanor

October 21, 2024

Very good drop shipping company.

LaCynthia’s Store
United States
About 1 month using the app
Spocket replied October 23, 2024

Thank you for the positive feedback! We're glad to hear you're having a good experience with us. If you have any specific features or aspects you enjoy, we’d love to hear more! Your insights help us continue to improve. - Eleanor

August 25, 2024

great products at a great price

Hush
United States
12 months using the app
Spocket replied August 26, 2024

Thank you for your positive feedback! We’re thrilled to hear that you’re happy with the quality of our products and the great pricing. Our goal is to offer both value and excellence, so it’s wonderful to know we’re hitting the mark. If you have any further comments or need assistance, don’t hesitate to reach out. Thanks for your support! - Eleanor

October 12, 2024

Very helpful and wonderful products

Trendy Trills
United States
About 1 month using the app
Spocket replied October 14, 2024

Thank you for your kind words! We're thrilled to hear that you find our products helpful. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help! - Eleanor

October 6, 2024

I like the Great quality products and prices they offer.

PipsGifts
United Kingdom
About 2 months using the app
Spocket replied October 8, 2024

hank you so much for your positive feedback! We're thrilled to hear that you appreciate our quality products and competitive prices. We strive to provide the best for our customers, and your support means a lot to us. If you have any specific favorites or suggestions, we’d love to hear them! - Eleanor

October 1, 2024

Easy and reliable dropshiping tool. I have worked with many tools in the past and Spocket seems to be a great addition to my store sourcing needs.

Tea Rose California
United States
About 2 months using the app
Spocket replied October 3, 2024

Thank you for your wonderful review! We’re delighted to hear that you find Spocket easy and reliable for your dropshipping needs. It’s great to know we’re a valuable addition to your store. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor

October 16, 2024

Good customer service

Amati Blossom LLC
United States
About 1 month using the app
Spocket replied October 17, 2024

Thank you for your feedback! We’re so glad to hear that you had a good experience with our customer service. Our team works hard to support our customers, and your recognition means a lot. If you need any further assistance, we’re always here to help! - Eleanor

November 5, 2024

I love it

Mailo Jardin
Mexico
27 days using the app
Spocket replied November 6, 2024

Thank you! We’re so happy to hear you love it! Your support means a lot to us. We’re here if you need anything – enjoy the experience! - Eleanor