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Honestly? I'm not satisfied AT ALL for several reasons.
1) Products are overprice
2) Search engine is broken, if you're gonna look up for an item most likely you will never find of what you're looking for.
3) Monthly subscription is too high comparing other drop shipping apps.
4) You have to be lucky to find a good quality product.
5) A lot of suppliers are using similar products.
6) They don't have vast amount of product collections. Spocket needs to upgrade their platform like literally.
Don't take my words for it, give it a try, you will have a free trial to use first. Good-luck everyone.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our app didn’t meet your expectations. We take your concerns seriously and we’re committed to improving.
Pricing: We understand that pricing is an important factor, and we’re always looking for ways to bring more value to our users. We will keep your feedback in mind as we evaluate our pricing structure.
Search Engine: We're sorry the search function didn’t meet your needs. We’re actively working to enhance the search experience, and your input is really valuable to us.
Subscription Cost: We’re always comparing ourselves to other platforms to ensure we're offering competitive value. We’ll take your feedback into account as we review our plans and pricing.
Product Quality & Variety: We're continually working with suppliers to improve product selection and quality. Your comment about finding good quality products is something we’ll address with our team.
We truly appreciate your insights and encourage you to reach out to our support team if you’d like to discuss these concerns further or need help finding specific products. We want to help you get the best out of your experience.
Please send us an email at support@spocket.co Thanks again for your honest review, and we wish you all the best in your business endeavors! - Eleanor
I’ve been using Spocket for my online store, and it’s truly a game-changer for anyone in the dropshipping business. What sets Spocket apart is the high-quality products sourced from suppliers in the US and Europe, which ensures fast shipping times—a huge advantage compared to traditional dropshipping platforms with longer international shipping.
Thank you so much for your kind words! We’re thrilled to hear that Spocket has been a game-changer for your online store. Our commitment to high-quality products and fast shipping is something we take great pride in, and it’s wonderful to know it’s making a difference for you. If you have any questions or need assistance as you continue to grow your business, feel free to reach out. Happy selling! - Eleanor
Spocket is the best app for our business! We love being able to offer curated, high-quality products from US suppliers, which means fast shipping and happy customers. The seamless integration with our store has made managing inventory and orders so much easier. Highly recommend Spocket for anyone looking to improve their product offerings and customer satisfaction!
Thank you so much for your wonderful review! We're thrilled to hear that Spocket has had such a positive impact on your business. It's fantastic to know that our curated selection of US suppliers and seamless integration are making a difference for you. We appreciate your recommendation and are excited to continue supporting your journey in enhancing product offerings and customer satisfaction. If you ever need assistance or have feedback, feel free to reach out! - Eleanor
I like that there are vendors who sell products that are eco-friendly. I try to stick with those vendors and they have beautiful items that are affordable and sustainable.
Thank you for sharing your experience! We’re delighted to hear that you appreciate our eco-friendly vendors and the beautiful, sustainable products they offer. It’s wonderful to know that our platform helps you find items that are both affordable and environmentally conscious.
We’re always here to support your journey toward more sustainable choices! - Eleanor
That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app beginner-friendly and that our support team could guide you through each step from selecting a product to importing and pushing it to your store. Helping users like you find winning products with ease is exactly what we aim for. We're excited to be part of your journey and wish you great success with your store! Happy dropshipping!- Eleanor 😊
I love how easy the product import is. You can easily change the name of items, add SEO, and add the product to its corresponding collection.
Thank you for your wonderful feedback! We’re so glad to hear that you find the product import process easy and efficient. Making it simple to customize product details and optimize for SEO is something we strive for. If you have any more suggestions or need assistance, feel free to reach out. Happy Dropshipping! - Eleanor
I subscribed to the Spocket Standard Plan, which was clearly listed at $59, but my account has now been charged $200. This is misleading and feels like a scam. On top of that, their so-called “non-refundable policy” is unfair and unacceptable. Customers should not be tricked into paying more than the advertised price, and then be denied a refund. Spocket’s practices appear deceptive and unethical.
Thank you for taking the time to share your concerns. We’re truly sorry for the frustration this situation has caused and understand how upsetting unexpected charges can be.
We never intend to mislead our customers, and we take feedback like this very seriously.
Regarding our non-refundable policy, this is outlined during the subscription process; however, we recognize that each situation is unique and we’re always open to reviewing cases where there may have been confusion or an error.
We’d really appreciate the opportunity to look into your account and clarify exactly what happened. Please reach out to our support team at support@spocket.co with your account details, and we’ll do our best to assist you and find a fair resolution.
Your feedback helps us improve, and we value your trust. Thank you for bringing this to our attention.- Eleanor
Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!
Wow! Thank you so much for the amazing feedback! 🌟
We’re so glad Spocket has been a key part of launching your store. It’s great to hear you’re enjoying the ease of use, solid product selection, and seamless Shopify integration. And we’ll be sure to pass your kind words along to our support team they’ll really appreciate it!
Fast shipping and smooth operations are what we aim for, especially for our US and EU customers, so it’s awesome to know it’s making a difference for you. Happy dropshipping!- Eleanor 😊
Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.
We're so glad to hear that you've had an excellent experience with our customer service team! Eleanor is an amazing member of our team, and we're proud to have her representing Spocket. She's always going above and beyond to help our customers, and it's fantastic to hear that she's made a positive impact on your experience. - Erwin
The products on this app are fabulous. There are various suppliers, making it easier to gain access to a variety. The customer service of Sprocket is also great and they answer questions promptly. The app is user friendly and easy to navigate. This app is a game-changer for my business.
Thank you for your amazing review! We're thrilled to hear that you love the variety of products and the support from our customer service team. It’s great to know that you find the app user-friendly and a game-changer for your business. We’re here to help you every step of the way, so if you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! 🌟
