Reviews (622)

Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
Edited March 24, 2024

Prinz in customer service is exceptional. I enjoy using Spocket. Very user friendly and great products

Carla's Specialty Merchandise LLC
United States
2 months using the app
Spocket replied February 12, 2024

Hi Carla's Specialty Merchandise!
Thanks for sharing your positive review of Leah's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited May 30, 2024

Eleanor helped me with getting all my products shipped and paid for as well as showing me how to find the original vendor of my supplies by going to your "Live Products" list on Spocket and clicking on "View Product" it allows us to see the original vendor. I feel great after they help me fix my issues.

EXPRESS WOMEN'S FASHION OUTLET
United States
7 months using the app
Spocket replied January 24, 2024

Hi there!
Thanks for your awesome review. It’s our pleasure to provide you with the best app you can use for dropshipping. We’re also so grateful that you took the time to share your feedback with Ria. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 18, 2023

So far So good. Customer service is great when I'm talking to a human. Thank you very much

L&A Shops
United States
4 months using the app
Spocket replied December 20, 2023

Hello L&A Shops! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on striving for excellence for you. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 10, 2023

easy to use fast shipping

It’s Your Touch
United States
8 days using the app
Spocket replied October 14, 2023

Hi It’s Your Touch! Thank you for the wonderful review! We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on adding more products and suppliers that offer fast shipping. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

September 1, 2023

Spocket in my opinion has the best of everything. Products , photos, description and overall the best customer service. I just chatted with Prinz at 2am Est time and he helped me resolve my issue within minutes. This is truly customer service at its best. You will not regret this app !!

Hipimi
United States
Almost 3 years using the app
Spocket replied September 4, 2023

Amazing! Thank you for your kind words. We’re pleased that Prinz was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 17, 2023

Eleanor is the best customer service team member you have. She is outstanding. I've spoken with many team members before, but not one has been compassionate and caring like Eleanor. Thank you for 5-star service.

E&V's Deals
United States
Over 1 year using the app
Spocket replied August 21, 2023

Thanks for your feedback! We’re truly grateful for your comments about Eleanor and will make sure we share your compliments with her. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 25, 2023

Very Easy to use to move product. it was the first one i used with shopify and i havent switched since so! Well done.

Cheddar
United States
12 days using the app
Spocket replied July 28, 2023

We’re so grateful that you took the time to share your feedback with us and for always choosing Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 26, 2023

Ria was great. Spocket is worth every penny. They were able to help with my issue and I will absolutely continue using them

NYC Pool Supplies
United States
Over 2 years using the app
Spocket replied July 28, 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 30, 2023

Great experience very user-friendly. This will make it easy for me to move my clothes. I am looking forward for the growth of my store.

Alpha C Apparel
United States
4 months using the app
Spocket replied August 2, 2023

Cool! We are happy to know that you found Spocket that will fit your needs in creating an online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited November 23, 2023

So far all good, some delay with one supplier but ErwinSpoket customer support help me a lot with it. I will continue working with them.

DV Clothes
United States
7 months using the app
Spocket replied August 14, 2023

Hi there! Thanks for your kind words. Our Customer Support team is definitely always available if you need assistance! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail