Spocket ‑ US & EU Dropshipping , 5,155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.
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Customer service Answered my questions, very helpful easy to comprehend what she said. Thank you so very much for your patience with me. I love the ease of spocket. I have gotten several dropshipping apps, and have cancelled multiple because of pricing, hard to understand and more, but this app is exceptional once you understand the process.
Update I wote this review just coming in. I did not know the full extent of Spocket. There is no way that I can sell these products at these prices. The prices for US is ridiculously expensive, there is no way anyone is going to buy these products at these prices, I would not. I do not see how any profit can be made The Aliexpress prices are great. but I was looking for fast inexpensive US shipping, it is not happening here. I have been researching if I pay taxes, Spocket, apps and such. where is my profit?
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail
There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient.
It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory.
-Prinz
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Prinz. Meanwhile, we have forwarded your feedback to our developer team regarding template options and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
worst experience of my life. Fraud office that collects money for nothing. I used the opportunity to pause the subscription, it was clearly written there that no money will be collected until I continue the subscription. Money is suddenly withdrawn from the card. Then I had tried their product geniusdrop, where they create your own store. The ad said $1, I entered the data, I didn't get access to any of the stores, and €36 was charged to my card. I wrote a complaint to them, but it's useless, they always give the same answer that the money will not be returned and they are very sorry that it happened. Someone else answers all the time, just replies to emails every few days. Never fall into their trap like I did.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Ria. very helpful fast and smart manner
Hi Havanastar! Thanks for your feedback and we're glad your inquiry was resolved professionally. Ria will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app has a variety of good products, I have been answered all of my question by the administrators, however the "STARTER" subscription is perhaps too expensive for what it offers, the amount of products available with it is limited, it just could be overall a little better.
But in general, I love this app.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more.
I will make sure to have this documented and raised with our team. We would also love to share with you our Promotional pans that can definitely suit your needs!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Easy to use
Hello there! Amazing! We are happy to know you love the experience. This is really easy to navigate and beginners will have a smooth start with their store adding our products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Rohini was a friendly staff who helped solve issues with my orders.
Hello Travelupic! Thanks for leaving a review. We are so glad to hear that you are happy with the assistance provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Have to give 5 stars for the customer support. Spencer explained all queries in detail , he was very informative.
Thank you for leaving a review for Spencer. We're so glad your inquiry was answered efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love this store spocket is a great wholesale store with lots of great products to choose from everything on here iswhere would purchase. This is a wonderful site and very easy to help with ordering. I just had someone place an orderand was able to come here and made al the progress with one click of a button and to me since l do not have a lot ofexperience when it comes to handling the computer i was just blown away with the great experience.
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Its very easy to use, and high quality products. I would recommed this app to anyone, just starting out or experienced.
Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! -Mhike