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Reviews (1,282)
I have the premium version after adding all the logos to the site and it worked well for six months. Suddenly all the logos were deleted. I contacted the company and realized that their server was down and there was no way to restore. The app also slows down the site. Not recommended
Dear Loopi,
Thank you for your feedback, and I sincerely apologize for the experience you've had.
I want to clarify that each time you contacted us, we responded and sent multiple follow-up emails. I suspect our messages may have ended up in your spam folder or were missed. Our intention is always to support you as quickly as possible and to avoid any difficulties.
The issues you've encountered were linked to a recent update. However, we couldn't access your theme due to some legacy code that needed updating. Our development team has now accessed your setup and resolved the problems.
Could you please check your site again? We genuinely appreciate your patience, and we’re committed to enhancing our app's performance. You can also find our previous emails from support at support-sbc-ta@bsscommerce.com.
Thank you again for your understanding, and I hope to hear from you soon!