Reviews (549)

Overall rating
4.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
November 2, 2024

Unbelievably useless App. Sure, it collects data and collects it in Shopify, but it's metadata, which is inaccessible by external no-code tools like Make/zapier. Regardless of what you do the apps cannot read the metadata within Shopify to extract data to tools like Airtable, which are vastly superior database tools.

Shopify decided to make it nearly impossible for non-coding people to use form submission data outside of Shopify, therefore this app is useless. IT shouldn't even be an app in the first place and should be fully built into Shopify from the jump, allowing for access to form data for external use. Yuck.

The form also likes to glitch and not submit when it feels like it.

Whistle™
Canada
5 days using the app
Shopify replied November 4, 2024

Hi there! Thanks for your review.

There are ways to export this data out as each new submission comes in. You can read more about that here > https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow

Flow also lets you export that data to external systems through something like a HTTP request, giving you another way to send and export the data. Or perhaps exporting to google sheets is a viable option for you.

-- Kyle