Reviews (564)
Spocket website becomes unresponsive frequently.
Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain.
Prices are too high for the product quality, branded items are cheaper than items avialable in spocket.
Google ad comapin reject manyh product for advertising becuase issues with product images and product identification codes not available.
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to highlight these concerns.
Regarding website performance, we continuously monitor and improve platform stability, and any temporary unresponsiveness is taken seriously by our technical team.
For return policies, Spocket provides flexible supplier-specific policies. While they may not automatically sync to Shopify at the product level, this approach allows merchants to customize policies based on their store’s needs. We understand this can require additional setup, and we’re actively working on improvements to simplify policy management.
Pricing on Spocket reflects factors such as supplier location, faster shipping times, and product sourcing standards. We regularly review supplier pricing and encourage merchants to compare options within the marketplace to find products that best fit their margins and quality expectations.
Regarding Google Ads rejections, advertising policies are controlled by Google, and issues like image standards or missing product identifiers often depend on supplier-provided data. Our team continues to work with suppliers to improve listings, and we also offer guidance to help merchants optimize products for ad approval.
We genuinely value feedback like this, as it helps us improve. If you’re open to it, our support team would be happy to review your specific issues and assist directly. Please reach out so we can help improve your experience. - Eleanor
