Reviews (3,938)
Overall rating
4.9
November 30, 2024
i uninstall this app i dont use why you still pickup money on my bank account
MAGUSTA BEAUTY
United States
2 months using the app
GEMCOMMERCE CO., LTD replied
December 3, 2024
Dear valued customer,
We are sorry for the inconvenience.
According to Shopify’s policy, subscription charges are generated as soon as the user confirms the subscription, regardless of whether the app is uninstalled immediately afterwards.
We would love to assist you further with the unexpected charge, and we have reached out to support you. Kindly help us check the email.
Best wishes,
GemPages Support Team
