Reviews (1,324)
Since December 5, 2024, the app has stopped working correctly.
Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected.
My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working.
This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop.
Edit:
Shopify support has confirmed that the problem is due to their application update...
Hi there, I'm sorry to hear about this issue you are having. I tested your storefront, and I am able to browse in Italian for all countries, and the translations are showing correctly. Please reach out to us at store-localization@shopify.com and we'd be happy to help with the issue you are seeing.