Reviews (1,130)
Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company
We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you further and work toward a resolution. Thank you for bringing this to our attention.