Reviews (389)

Overall rating
2.9
Counts per rating level
  • 47% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 28% of ratings are 1 stars
All reviews
January 20, 2025

Got this app for free as part of Shopify plus. When we downgraded to shopify standard Shopify decided it would be ok to start billing us for it. We've never agreed to any kind of paid plan for this app, but Shopify have been billing us for over 12 months before we'd noticed. They don't want to refund us for an app we never agreed to pay for so I guess we're taking them to court.

Northwest Guitars
United Kingdom
About 2 years using the app
Shopify replied January 27, 2025

Thank you for taking the time to share your review. I understand your concern about your subscription, and our team can certainly assist you further with this. Please get in contact with us through help.shopify.com for a chat, or call us by reaching the number inside the POS app under More > Support > Contact Support and we'll be able to look into this for you! - Rick, Shopify Support