Reviews (389)

Overall rating
2.9
Counts per rating level
  • 47% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 28% of ratings are 1 stars
All reviews
January 30, 2025

JI was charged without being notified. I could not understand why I was being charged over $100 per month for an account that I had frozen. Sure enough, Shopify decided that they should keep charging me for POS Pro, which I DID NOT realize was added to my account. Sad to say, and see that this feels like just another money grab.

My Store
United States
2 months using the app
Shopify replied February 5, 2025

Hi there, thanks for taking the time to share this feedback! We would certainly only want to charge you if your store is actively using the POS Pro subscription for in-person sales. If you wish to query your billing, please reach out to our team at help.shopify.com and we'd be happy to look into it for you! - Rick, Shopify Support