Pandectes GDPR Compliance

Pandectes GDPR Compliance

Reviews (2,675)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
February 5, 2025

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose.

I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall.

I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings.

I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features.

Thank you again Alex for going the extra mile!

Cottage Fresh Scents
United Kingdom
Over 4 years using the app
Pandectes replied February 25, 2025

Thank you so much for your kind words and for being a loyal user of our app for nearly 5 years! 🎉 We're thrilled to hear that Alex was able to assist you and provide valuable guidance to improve your setup.

Your feedback truly means a lot to us, and we're always here to help, no matter the plan you're on. If you ever need anything else, don’t hesitate to reach out! 🚀