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Don't ever use this.
Dear Diana,
It's Auri, a Customer Support Manager at GemPages.
I sincerely apologise for the long waiting time and the confusion regarding the integration with the Pumper app. Due to a recent surge in demand, our support team has been handling a much higher volume of inquiries than usual. We’re actively hiring and training more team members to ensure we can provide faster and more accurate assistance moving forward. However, we understand that it takes time for new staff to fully master the product and offer the level of support our users deserve.
Regarding the Pumper app integration issue, please rest assured that we are taking your feedback seriously. Our team is currently reviewing this case thoroughly to prevent similar issues in the future and ensure smoother experiences with third-party apps.
We truly value the trust you initially placed in us and hope we’ll have the opportunity to work with you again in the future.
Thank you for your feedback — it helps us grow and improve.
All the best,
Auri
GemPages Customer Support Manager