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Reviews (2,927)
Arbitrary, Discriminatory, and Ideologically Driven Policy
I was shocked to see that this app refuses service to stores selling wine, lumping it into the same category as gambling, weapons, and criminal activities. This is not a business decision, it’s an ideological one, as their Terms of Service even ban anything in “sharp conflict with religions.”
This raises serious concerns about how much personal beliefs influence their policies. If you sell legal products like wine, be aware that you will be banned, even though many far more questionable products are accepted without issue.
A business should be based on logic, not moral policing. I do not recommend this app for anyone looking for fair and consistent service.
We sincerely and wholeheartedly apologize that our policies made you feel this way. We truly regret that your experience with us left you feeling disappointed and frustrated , that is never what we want for anyone in our community.
Our Terms of Service are continually reviewed and adjusted to serve our community in the best way possible, and feedback like yours is incredibly important in helping us improve and make thoughtful changes.
Thank you so much for sharing this with us. We are truly sorry again for the impact this had on you, and we take your words to heart as we continue to do better.