Reviews (1,216)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
April 9, 2025

I'm extremely satisfied with this customer service experience. The representative was friendly, responsive, and very patient in listening to my concerns. They were able to quickly and accurately identify the problem and provide a helpful solution. The entire conversation felt smooth and respectful, making me feel truly valued as a customer. Every question I had was answered professionally and promptly, which gave me great peace of mind. Thank you for your excellent service—please keep it up!

GOELIA
Hong Kong SAR
About 2 years using the app
Growave replied April 11, 2025

Hello Goelia team 🤗,

Thank you so much for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with our customer service team. It's great to know that our representative was able to assist you in a friendly, responsive, and professional manner. Your kind words truly mean a lot to us and serve as great motivation to keep providing the high level of service you deserve. We're always here if you need anything in the future. Thank you again for your trust and support! 💛

Warm regards,
Ainura
Customer Support Team