Growave: Loyalty & Wishlist

We've had a great experience using Growave for our reviews and rewards program. The platform is easy to manage and provides the features we need to create a better experience for our customers.

One of the biggest highlights has been their support team. They are responsive, helpful, and always willing to assist with questions, customizations, and implementation needs. Whenever we've needed help making adjustments to better fit our store, the team has been very supportive.

Overall, Growave has been a reliable solution for managing customer reviews, loyalty, and rewards, and we would definitely recommend it to other Shopify stores looking for an all-in-one customer engagement platform.

I originally moved from Wix to Shopify specifically so I could use Growave from an experience with this app from another retailer, and I’m really glad I did. The app has been great for setting up our loyalty rewards and reviews, but the support team has been the standout. They’ve been extremely helpful, responsive, and patient throughout the setup process, including helping troubleshoot some DNS issues on my end. Nothing has been too much trouble, and they’ve made the whole process really easy. Highly recommend them!

Janet was absolutely exceptional from start to finish. She helped me set up Growave and went above and beyond to ensure everything was configured correctly. She was incredibly knowledgeable, patient, and responsive, taking the time to answer every question thoroughly and explain each step along the way.

Nothing ever felt like too much trouble, and her support made what could have been a complicated process feel seamless. Thanks to Janet, my loyalty program, reviews, and overall Growave setup are now running exactly as I had hoped.

I genuinely couldn't recommend her highly enough. Thank you, Janet, for your professionalism, expertise, and outstanding support!

We recently started using the Growave app, primarily because we were looking for a wishlist solution for our store. The IT company we work with highly recommended it, and it turns out to be a fantastic one-stop-shop for reviews, loyalty programs, and wishlists, all without exorbitant pricing.

So far, we are incredibly impressed with their customer support. They are very fast to respond, communicate clearly, and have been extremely helpful with all of our customization requests.

Generally a good app at a good price.

We are using the Klaviyo integration and sending reviews and follow ups with Klaviyo.

There was an issue with the way our external email devs set up the Review requests that some reviews were credited to the wrong customers. When first identifying the issue and reaching out to the Growave support team, they were quite defensive looking for reasons that our observation was incorrect and that the reviews were with the correct customers. Instead of being accepting of issue and working together in trouble shooting to find the root cause.

If you want to achieve loyalty, reviews, wishlists, referrals, and UGC in one platform. Growave will be one of the best choices. It's a great experience to work with Growave for 3 years, and the account managers are great to support anything we want to achieve.

I’ve been using this service since 2023, and it’s very user-friendly. Whenever I encountered an issue, the support staff responded immediately. Thank you very much.

I had a very positive experience using Growave, especially thanks to Mario’s support throughout the entire process. The platform is very intuitive and offers excellent tools to improve customer engagement and loyalty, which had a very positive impact on my business.

What truly stands out is the level of support. Mario was always extremely available, attentive, and professional, helping me at every stage — from setup to optimization. He made the whole experience much simpler, smoother, and more enjoyable.

Overall, I highly recommend Growave, not only for its features but also for the outstanding customer support, which really makes a difference.

App set up was simple and straight forward. Mario was a big help in getting us set up and walking us through any questions we had. We're excited to see how growave helps out business grow. Thanks, Mario.

Big shoutout to Jay at Growave! He's awesome — super proactive and helped me get everything sorted out quickly. Great attitude, fast response, and an overall amazing experience. Will definitely be coming back to Jay for future needs!