Reviews (2,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of features like loyalty programs, photo reviews, wishlists, and restock alerts, all in one platform. They appreciate the customizable widgets and seamless integration with Shopify and Klaviyo. The customer support is praised for being responsive and knowledgeable, often resolving issues within the same day. Merchants note significant improvements in site functionality and customer satisfaction.
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I’ve been using Growave for a while now, and I couldn’t be more impressed. It's packed with features that help boost engagement and sales. But what really stands out is their customer service. Every time I've needed support, the team has been super responsive, friendly, and genuinely helpful. They go above and beyond to make sure everything runs smoothly. Highly recommend Growave to anyone looking to elevate their e-commerce experience!
Hi, team at Parnell Baby Boutique,
Thank you so much for your amazing feedback. It truly means the world to us to hear that you’re enjoying Growave and that our team has been able to support you effectively. We’re always striving to provide the best experience, so knowing that our features and customer service have made a difference for you is incredibly rewarding.
We’re grateful to have you as part of the Growave family! If you ever need anything, don’t hesitate to reach out—we’re always here to help.
Thanks again for your support and for recommending us! 😊
Best regards,
The Growave Team
I've been using Growave for years to offer customers the ability to add photos to their reviews and for the loyalty program so they can earn points on purchases. I love the Wishlist feature too! It's easy to customize the widgets to be on-brand, and the team has been super helpful to even further customize my widgets! I've never had any issues with Growave messing up my store code and the widgets load quickly so as not to slow down the user experience. Over the years I've let go of many apps but never this one :)
Dear Daniela at the Suniela Beach team,
Thank you so much for your kind and thoughtful feedback! We're absolutely thrilled to hear that Growave has been such a valuable tool for your business over the years. 🙌
It's wonderful that our features have been helping to enhance your customer experience. We're also glad to know that our support team has been able to assist you with customizations to fit your brand perfectly.
Your satisfaction means a lot to us, and we remain dedicated to providing reliable service that ensures your store's performance stays top-notch.
We truly appreciate your continued trust and loyalty, and we're excited to keep helping your business thrive. If you ever need anything, please feel free to reach out. We're always here for you!
Thank you again for being such a valued part of the Growave family! 💙
Kindest regards,
Customer Support Team
Running a business is hard work and we need an app that will deliver - both in terms of functionality and with a support team. We have found both in Growave. They are not the cheapest on the market but we have learned that you get what you pay for so we do not mind the cost of support when we need it in an app that works great and can help to generate more sales. If you are on the fence about this app, just sign up - you won't be disappointed.
Hi team at Extraordinary Symbols,
Wow! Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your trust in Growave and are thrilled to hear that our app and support team are meeting your expectations🙌
Running a business is no small task, and we're honored to be a part of your journey. If you ever need anything, we’re always here to help!
Wishing you continued success! 🚀
Best regards,
Yzat
Customer support team
Truly Appreciate the migration support manager and tech team!
We were having issues with legacy version but they made the migration so easy and quick! Super nice and fast :)
They also made custom changes for our membership page links and it's flawless. Thank you so much Maryam and her tech team!
Dear Younghoo at the Elago team,
Thank you so much for your kind words! We’re thrilled to hear that the migration process went smoothly and quickly. We always strive to make these transitions as seamless as possible, and we’re so glad our team was able to assist you with the process. 🙌
Rest assured, we will pass along your heartfelt thanks to Maryam and our tech specialists. They will be so pleased to know their efforts have made such a positive impact. 🤗
We’re always happy to help with any further adjustments to ensure everything looks perfect and aligns beautifully with your brand. If you need any additional support or have further requests, please don’t hesitate to reach out. We’re here to ensure everything continues to run effortlessly and to your satisfaction.
Thank you again for your trust and appreciation. It’s truly a pleasure working with you! 💖
Warmest regards,
Customer Support Team
A great app, and a great support team. We've used the application since we opened our physical and virtual doors. Seamless integration with our POS, and regular updates to the application included in the monthly fee.
Whenever I've needed support of migration support, it's been quick and carried out well.
Can't fault the app or the team!
Dear team at Sole Mate,
Thank you so much for the amazing review! We're glad to hear that our app and support team have been such a positive part of your journey since day one. It's great to know the integration with your Shopify POS system has been seamless.
We truly appreciate your kind words about our support, we're always here to help!
Thanks again for choosing us, and we look forward to continuing to support your business. 🩷
Kindest regards,
Janat
Customer Support Team
Great app. Great tech support. They stayed on the chat with me over an hour and helped me with some back-end issues I could not figure out on my own. Thanks again. For the help.
Hey, the team at Sonnier Beauty Supply!
Wow, thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. It’s great to hear that our team could assist you with your back-end issues and provide the support you need.
We’re always here to help, so if you ever have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your kind words—it means a lot to us!
Wishing you all the best,
The Customer Support Team
Love using Growave, very user friendly. Customer service is top notch. The few times I have had to reach out, they respond that same day and have always been able to assist me. As a business owner, we need prompt responses.
Dear team at Be Queen. Clothing,
Thank you so much for your kind words and for taking the time to share your experience with Growave! 🙌
We are happy to hear that you find our platform easy to use and that our customer service has met your expectations. Providing timely and efficient support is one of our top priorities.
Your feedback truly means a lot to us, and we’re grateful for the opportunity to support your business. If you ever have any questions or need further assistance, please don’t hesitate to reach out—we’re always happy to help!
Wishing you continued success, and thank you for being a valued Growave user! 💙
Warmest regards,
Customer Support Team
Been with Growave for a while, over a year now. Everything has been good. Email yesterday stating new 2.0 Dashboard rollout on 3/15 and I will lose access to my dashboard, and my current plan is no longer offered, the $9 sub is now a $49 monthly sub. As a small business owner I can't eat that monthly price increase for essentially the same product. I used the Loyalty/Rewards and Reviews portion and once I got it all ironed out it seemed to work good. and my customers liked it. Not anymore! I give 3 stars cause the tech worked, it was reliable, but the end results of no options to continue for small business I leave 3 Stars. Good luck!
Dear team at Bedlam Beard Company,
Thank you for sharing your feedback and for being a valued Growave user. We truly appreciate your support and understand that the recent changes can be challenging. We sincerely apologize for any inconvenience this has caused and want you to know that your experience matters to us.
Our goal with Growave 2.0 is to deliver an enhanced experience with improved functionality and overall app performance. However, we recognize that every business has unique needs and budgets, and we are committed to finding solutions that work for you. Your success is important to us, and we deeply value our relationship with you✨.
We have reached out to you directly to address your concerns and would love to explore possible solutions together. Our team is here to support you and find a way to continue our cooperation in a way that aligns with your business goals. Please don’t hesitate to connect with us—we’re committed to helping you through this transition😊.
Thank you again for your honest feedback and for giving us the opportunity to improve. We look forward to hearing from you🙏🏻.
Best regards,
Begi from the Growave Support Team.
I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!
Dear Team at RAGTAG GLOBAL 🥰,
Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.
We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.
It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.
If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!
Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊
Best wishes,
Kani
Customer Support Manager
Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.
Dear Maria at the NiceLifemx team,
Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively.
Your feedback means a lot to us, and we're always here to help whenever you need support. 😊
Kind regards,
Ayana