Reviews (2,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.
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Truly Appreciate the migration support manager and tech team!
We were having issues with legacy version but they made the migration so easy and quick! Super nice and fast :)
They also made custom changes for our membership page links and it's flawless. Thank you so much Maryam and her tech team!
Dear Younghoo at the Elago team,
Thank you so much for your kind words! We’re thrilled to hear that the migration process went smoothly and quickly. We always strive to make these transitions as seamless as possible, and we’re so glad our team was able to assist you with the process. 🙌
Rest assured, we will pass along your heartfelt thanks to Maryam and our tech specialists. They will be so pleased to know their efforts have made such a positive impact. 🤗
We’re always happy to help with any further adjustments to ensure everything looks perfect and aligns beautifully with your brand. If you need any additional support or have further requests, please don’t hesitate to reach out. We’re here to ensure everything continues to run effortlessly and to your satisfaction.
Thank you again for your trust and appreciation. It’s truly a pleasure working with you! 💖
Warmest regards,
Customer Support Team
Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!
Hey Team!
Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!
We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.
Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.
Wishing you a wonderful day as well! 😊
Warm regards,
Growave Support Team
I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!
Dear Team at RAGTAG GLOBAL 🥰,
Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.
We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.
It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.
If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!
Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊
Best wishes,
Kani
Customer Support Manager
I am very satisfied with the support provided by the Growave support team. Their attention was extremely quick, friendly, and they resolved the issue immediately. In my case, I was attended to by Anna, who was very kind and efficient. We have been using the application for almost two years now and this is the first time we have had to resort to the support team. We are very satisfied with the application and its performance.
Dear Moto-Rad team,
Thank you so much for your kind words and for sharing your fantastic feedback! 🤩
It’s great to hear that you were happy with the support provided by our team. We’re delighted that Anna was able to assist you promptly and professionally, and I’ll be sure to pass along your compliments to her. 💕
We’re also very grateful for your continued trust over the past two years. Knowing that the application has been meeting your expectations and running smoothly for so long is incredibly rewarding for us.
Please remember that we’re always here for you. If you ever need assistance again, no matter how big or small the issue, don’t hesitate to reach out. Your satisfaction is our priority!
Thank you for being such a valued part of our community, and we look forward to supporting you for many years to come. 😊🙏
Warmest regards,
Customer Support Team
I am very satisfied with the support staff of growave. They are consistently very responsive on online chat and in most of times, provides the needed support you need.
The app itself is a good cost-effective alternative to provide great customer experience for our site.
Hey Paradise Galleries team,
Thank you so much for your wonderful review! 🤗 We’re thrilled to read such kind words and truly appreciate your feedback.
Please remember, we’re always here to provide you with the best service and assist with any questions or requests you may have! 🙌
Wishing your business continued prosperity! ✨
Begi,
Customer Support Manager
Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.
Dear Maria at the NiceLifemx team,
Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively.
Your feedback means a lot to us, and we're always here to help whenever you need support. 😊
Kind regards,
Ayana
Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner.
Awesome service and great web developers make the dream work.
Hi the team at Brûlerie du Quai,
Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰
Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.
Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗
Janat,
Customer Support Manager
Thank-you so much for your super fast support. I am very pleased with the final layout of the wishlist button on the product page - it looks great...!! The team at Growave have always been very supportive and highly responsive to communication from the beginning. I would highly recommend Growave.
Dear team at MINGALABA,
Thank you so much for your kind words and for taking the time to leave such a glowing review!💖
We’re thrilled to hear that you’re happy with the final layout of the Wishlist button on your product page—it’s great to know it turned out just the way you envisioned!
Our team always strives to provide fast and responsive support, so your appreciation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out.🙌🏻
Wishing you continued success! 💫
Best regards,
Begi
Customer Support Manager.
Excellent support from Janat. I had an inquiry, and she responded immediately with a custom video showing me exactly what I needed!
Hi, dear team at MoonlightMakers,
Thank you so much for your amazing review! 😊 I’m thrilled to hear that the video was helpful. It’s always a pleasure to assist you, and I’m here whenever you need further support.
Your kind feedback means the world to me, and I look forward to helping you again in the future! ♥️
Best regards,
Janat
Customer Support Manager
I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3
Dear TzunaBee team,
We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.
We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌
We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕
Warmest regards,
Customer Support Team