Growave: Loyalty & Wishlist

We’ve been using Growave for our Shopify store, and honestly, it has exceeded our expectations on every level.
The platform itself is very advanced and brings together multiple powerful features in one place from loyalty programs and reviews to wishlists and customer engagement tools. Instead of installing and managing several apps, Growave gives you a complete system that actually works seamlessly together. It’s clear that a lot of thought went into building something practical for real e-commerce businesses.
What really stands out, though, is the team behind it. Their support is exceptional fast, responsive, and genuinely helpful. Every time we needed something, whether it was a question, customization, or technical support, they handled it professionally and efficiently. You can tell they truly care about their users and want you to succeed.
If you’re serious about growing your store and improving customer retention, Growave is definitely worth it. It’s not just another app it’s a long-term solution backed by a great team.

Powerful app with lots of features for the cost. Lacks some of the user-friendly customizability that others have, but their team is super responsive and are able to help customize the look/feel very quickly. Just wish the internal theme editor was more robust.

Growave: Loyalty & Wishlist is easy to set up and works seamlessly with Shopify. The loyalty program encourages repeat purchases, and the wishlist feature drives return visits. Support is responsive and helpful. Highly recommended for any store seeking to enhance customer engagement and retention.

A reliable and feature-rich app. We have relied on Growave for the past year, and it has exceeded our expectations. The customer service is top-notch and always supportive. Thank you to the whole team!

From the beginning of our 12-month journey with Growave, they've overpromised and under delivered. At the time we chose to install their app they had assured us the most important features we needed were going to be released within the next 30 days. Those features took another 180 days to be released, and even then, they weren't what had been described to us in our initial discussions.

To make matters worse, Growave appears to have been caught entirely unaware and unprepared when Shopify required them to have a separate app for B2B and DTC stores last year. As a B2B store platform we were told by one of their employees that we needed to push an update to our store for their app. Once we did so, we lost the entire functionality of the app, along with any history or reporting from prior transactions. It appears to us they instructed their employees they needed to force all the B2B stores off their DTC app, and hadn't yet begun to build a B2B replacement app.

In the months since, while attempting to work with their team to fix the problems they created - they've given our customers double the number of rewards they were supposed to have; their app has on multiple occasions allowed their discount coupons to be used multiple times on separate orders; and to this day we're still unable to download any of our store's reward data, with it taking multiple days to get the information sent to us from them.

This app has cost thousands of dollars in erroneous rewards given out along with the hundreds of hours required by my team to investigate and attempt to rectify the many problems their app has created for us.

I have only just made our loyalty programme live, but the set up has been the best support I've ever received. My project manager, Janet was outstanding help. Quick, detailed responses and always went above to help. The team also helped me with dev work which they were not obligated to do and overall. I'm looking forward to seeing how growave helps our business and have the certainty that there is a team behind willing to help with anything that may arise.

After much research and deliberation, we went with GroWave for its feature richness and ease of integration and implementation. What we weren't expecting was the top-notch customer service. The team is responsible, detailed in their instructions and explanations and thorough in the follow-through. With their help, our tiny team was able to get it up and running -- rewards and reviews -- quickly and easily. A shout out to Begaiym Akmatova who has been outstanding throughout!

We have been with Growave for over a year now. The app works really well. We love the loyalty, review and referral options. Support is quick and helpful.

The onboarding experience has been wonderful. The Growwave team were dedicated to the success of our Loyalty Program launch and assisted us every step of the way.

Their extensive customisation options suit our business perfectly and the support has been exceptional.

Our onboarding process with Growave was simply perfect. You were there for us every step of the way, answering every single question with patience and kindness. It feels great to know we have such a supportive team behind us. We’re really happy with the app and the outstanding service. Thank you!