Reviews (1,225)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for consolidating features like loyalty programs, wishlists, and reviews, reducing the need for multiple apps and saving costs. The wishlist feature notably boosts customer engagement. It integrates seamlessly with Shopify, offering customization to maintain brand aesthetics. The support team is praised for being fast and helpful, often exceeding expectations in assisting with customizations and resolving issues efficiently, enhancing store professionalism and scalability.

April 23, 2026

apparently this app has been charging me $30 for 6 years under shopify and i just now realized. according to the stats it has made me $0. this is CRAZY. do not recommend.

Satori Mob
United States
About 6 years using the app
Growave replied April 23, 2026

Hello Satori Mob team,

Thank you for your feedback. I’m really sorry to hear about your experience, that’s definitely not the kind of impression we want to leave.

We have already reached out to you directly to better understand the situation. We’d truly appreciate the chance to look into this together and make things right.

Best regards,
Wade
Growave Support team

April 27, 2026

We’ve been using Growave since migrating to Shopify 4 years ago, and it has been a great experience. The reviews feature is especially helpful in guiding customers and boosting purchase confidence.

PinkyParadise
Malaysia
About 5 years using the app
Growave replied April 28, 2026

Thank you so much for your kind words, Team Pinky Paradise—we truly appreciate it!

It’s been an absolute pleasure working with you over the years, and we’re really glad to hear that the reviews feature has helped guide your customers and build confidence.

We’re grateful to be a part of your growth.

Looking forward to continuing this journey together 🙂

Warm regards,
Team Growave (Rashmi)

March 26, 2026

We’ve been using Growave for our Shopify store, and honestly, it has exceeded our expectations on every level.
The platform itself is very advanced and brings together multiple powerful features in one place from loyalty programs and reviews to wishlists and customer engagement tools. Instead of installing and managing several apps, Growave gives you a complete system that actually works seamlessly together. It’s clear that a lot of thought went into building something practical for real e-commerce businesses.
What really stands out, though, is the team behind it. Their support is exceptional fast, responsive, and genuinely helpful. Every time we needed something, whether it was a question, customization, or technical support, they handled it professionally and efficiently. You can tell they truly care about their users and want you to succeed.
If you’re serious about growing your store and improving customer retention, Growave is definitely worth it. It’s not just another app it’s a long-term solution backed by a great team.

Armastus
Palestinian Territories
Over 4 years using the app
Growave replied March 27, 2026

Hi Armastus team,

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.

It means a lot to hear that Growave has been valuable for your store and that our team could support you effectively. We are always here to help and will continue doing our best to contribute to your growth.

Best regards,
Jasper

April 22, 2026

The Growave support team was incredibly helpful in resolving several issues we had with product ratings showing on our collection page.

They helped us hide the rating when a product hasn't been rated yet, and also fixed the rating display for another sales channel on the collection page.

It's rare to find a team that pays attention to such details across different channels. Highly recommend Growave if you're looking for a reviews app that truly supports its users.

Doughnut Official
Hong Kong SAR
Over 2 years using the app
Growave replied April 22, 2026

Hello Doughnut Official team,

Thank you for your kind feedback. We’re delighted to hear that you’re enjoying the features and widgets of the Reviews program.

We look forward to continuing to work together in the future and truly value our mutual collaboration 🙌.

Sincerely,
Jay
Growave Support team

April 10, 2026

I recently completed my second support call with Sally from Growave. She was professional, patient, and highly knowledgeable throughout the entire interaction. She explained each step clearly and her communication was excellent--all issues were resolved efficiently while ensuring nothing was overlooked.

This level of support reflects extremely well on Growave. Sally set a high mark for great customer service and provides confidence continuing our subscription with Growave.

ILONA BEAUTY
United States
Over 2 years using the app
Growave replied April 10, 2026

Hi Robert and the ILONA BEAUTY team,

Thank you so much for your kind words and such a wonderful review!

I greatly appreciate your feedback, and I am delighted to hear that your experience with Growave support, particularly our interaction, was so positive. 🤗

We truly value your trust in Growave and remain committed to providing the highest level of support as you continue to grow your business.

Wishing you continued success, and I look forward to our continued partnership in the future.

Warmest regards,
Sally

March 18, 2026

Powerful app with lots of features for the cost. Lacks some of the user-friendly customizability that others have, but their team is super responsive and are able to help customize the look/feel very quickly. Just wish the internal theme editor was more robust.

BAR-U-EAT
United States
Over 3 years using the app
Growave replied March 18, 2026

Hi Jason and the BAR-U-EAT team,

Thank you for taking the time to share this. I really appreciate the balanced feedback.

Glad to hear the app is delivering value for you, and that our team has been able to help with the look when needed. Your note about the theme editor makes a lot of sense as we’re continuously improving our features to make the overall experience even better.

Best regards,
Wade
Growave Support team

May 5, 2026

I had a very positive experience using Growave, especially thanks to Mario’s support throughout the entire process. The platform is very intuitive and offers excellent tools to improve customer engagement and loyalty, which had a very positive impact on my business.

What truly stands out is the level of support. Mario was always extremely available, attentive, and professional, helping me at every stage — from setup to optimization. He made the whole experience much simpler, smoother, and more enjoyable.

Overall, I highly recommend Growave, not only for its features but also for the outstanding customer support, which really makes a difference.

Missus
Portugal
8 months using the app
Growave replied May 5, 2026

Hi Missus team,

Thanks a lot for your feedback, I really appreciate you taking the time to share it.

It was great working with you on this, and I’m glad everything is running smoothly and bringing value to your store.

If you ever want to tweak something or try new ideas, just message me anytime.

Warmly,
Mario

April 15, 2026

I've dealt with Sergio, Tim and Bak numerous times now and every time has been very pleasant. Very efficient in their responses and work. We've had a few technical issues after migrating to Shopify and they've made sure everything has run smoothly.
Highly recommend, great customer service.

SisterOnlinestore
United Kingdom
7 months using the app
Growave replied April 15, 2026

Hi team at SisterOnlinestore,

Thank you so much for your kind words - they truly mean a lot to us.

I'm very glad to hear that your experience with our team has been consistently positive and that we were able to support a smooth transition to Shopify.

If you ever have any questions or need further assistance, please don’t hesitate to reach out - we’re always here and happy to help.

Warm regards,
Sergio
Growave Support Team

February 20, 2026

Growave: Loyalty & Wishlist is easy to set up and works seamlessly with Shopify. The loyalty program encourages repeat purchases, and the wishlist feature drives return visits. Support is responsive and helpful. Highly recommended for any store seeking to enhance customer engagement and retention.

WOO.design
Ireland
Over 2 years using the app
Growave replied February 20, 2026

Hello Magda and WOO.design team,

Thank you very much for your review!
Your feedback motivates us to continue adding new features to our app and to help bring our merchants’ unique ideas to life!

Thank you very much!

Best regards,
Joel

February 19, 2026

A reliable and feature-rich app. We have relied on Growave for the past year, and it has exceeded our expectations. The customer service is top-notch and always supportive. Thank you to the whole team!

ebebek
United Kingdom
Over 1 year using the app
Growave replied February 19, 2026

Hi the team at Ebebek,

Thank you so much for your kind words - this truly means a lot to us.
Hearing feedback like this makes all the effort worthwhile. We genuinely value our collaboration and openness to make everything smoother. Thank you again for your trust and partnership - we’re excited to keep growing together!

Rashmi,
Customer Success Team