Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

August 30, 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapore
About 1 year using the app
Growave replied August 31, 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌

We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.

Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕

Best regards,
Saule
Customer Support Manager

September 11, 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Canada
4 months using the app
Growave replied September 12, 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager

October 31, 2024

Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.

サンデシカ 公式ストア | 妊婦さんと赤ちゃんに安心と眠りを
Japan
About 1 month using the app
Growave replied November 1, 2024

Hello Haruta,

Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰.

We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave!

Warm regards,
The Growave Team

August 20, 2024

We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!

ProSoccer
United States
Over 1 year using the app
Growave replied August 21, 2024

Hey, ProSoccer team,

Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳

Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!

​Sincerely,
Anna from the Growave Support team.

October 8, 2024

Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.

Clean Beauty Market
Australia
About 1 month using the app
Growave replied October 10, 2024

Dear team at Clean Beauty Market✨,

Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!

Thanks again for your support! 😊

Best regards,
Begi from the Growave Support team.

October 13, 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Antioxi
United Kingdom
27 days using the app
Growave replied October 15, 2024

Dear Antioxi Team,

​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.

Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.

Thank you again for your support and kind words!

Best wishes,
Customer Support Team

September 21, 2024

Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.

The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.

Excited to start using the features! Feeling good about working with the team at Growave whenever needed!

Snake River Seed Cooperative
United States
About 1 month using the app
Growave replied September 22, 2024

Dear Snake River Seed Cooperative team,

Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.

We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.

Rest assured, we’ll be here whenever you need support!

Warm regards,
Vlad
Customer Support Manager

September 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
Mexico
23 days using the app
Growave replied September 21, 2024

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.

September 25, 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
Hong Kong SAR
19 days using the app
Growave replied September 27, 2024

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

September 6, 2024

Really loving this app! Very helpful and knowledgeable

Wander + Lust Jewelry
United States
About 1 month using the app
Growave replied September 7, 2024

Hello Wander + Lust Jewelry team,

Thank you so much for taking the time to leave us a review!

Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us.

We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success.

Kind regards,
Yzat
Growave Support Team