Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

March 6, 2024

We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.

A Bit Orange
United States
About 1 year using the app
Growave replied March 10, 2024

Dear A Bit Orange team,

Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way.

Thank you for choosing Growave! ✌️💙

Begaiym, Client Care Specialist

March 22, 2024

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.

Relatively responsive to request, great customer service.

Chiappetta Shoes
United States
7 months using the app
Growave replied March 25, 2024

Hello, Chiappetta Shoes,

Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰

Begaiym, Client Care Specialist

February 7, 2024

Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.

Fresh Beauty Co.
Australia
Over 2 years using the app
Growave replied February 8, 2024

Hey, Fresh Beauty Co. team,

Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward!

Begaiym, Reputation Manager

March 11, 2024

Thank you very much !I like this app very much!
工作人员非常耐心帮我们修改问题。100%推荐这个插件。
功能非常齐全。

Threecats
China
5 months using the app
Growave replied March 12, 2024

Dear Threecats team,

Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority.

Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖

Begaiym, Client Care Specialist

February 27, 2024

Growave has been a great platform for our small business and importantly affordable. Would like to see a more beautified page for the loyalty programme that links to our website but other than that it is easy to navigate and ticks all the boxes. The support team is always very quick to respond and provide answers.

Cabela
New Zealand
7 months using the app
Growave replied February 29, 2024

Hello, Cabela team,

Thank you for taking the time to share your positive experience with Growave! 💙 We're delighted to have played a role in supporting your small business affordably and effectively. Your feedback about the loyalty program page is duly noted, and we're committed to enhancing its appearance and functionality to better align with your brand. It's fantastic to hear that our support team has been responsive and helpful whenever you've needed assistance. We're excited to continue being a part of your business journey and contributing to your success with Growave! 🫡

Best regards,
Begaiym, Client Care Specialist

February 19, 2024

Excellent suivi et équipe très réactive en cas de problème !
L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème !
Je suis très content et je recommande grandement cette application.

Théia Candle Switzerland
Switzerland
7 months using the app
Growave replied February 20, 2024

Salut, Théia Candle Switzerland team!

Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand.

Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖

Begaiym, Client Care Specialist

February 14, 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Green Pebble
United Kingdom
7 months using the app
Growave replied February 15, 2024

Hello, Green Pebble team,

We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖

Begaiym, Client Care Specialist

February 8, 2024

Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan

Chado
Uzbekistan
8 months using the app
Growave replied February 9, 2024

Salom, Chado team from Uzbekistan,

Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖

Begaiym, Client Care Specialist ✨

January 15, 2024

Amazing, the support is 10/10 and the app works great.

Original Allure
United Kingdom
Almost 4 years using the app
Growave replied January 16, 2024

Hey, Original Allure team,

Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰

If you have any further feedback or suggestions, feel free to share them with us.

Begaiym, Reputation Manager

February 19, 2024

Great app. Recommended!

My Store
Australia
2 months using the app
Growave replied February 20, 2024

Hello, My Store,

Your positive review means a lot to us! We're glad to hear that you found our app helpful and worthy of recommendation. If there's anything we can do to enhance your experience further, please don't hesitate to reach out. Thanks again for your support! 😘

Begaiym, Client Care Specialist