Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, wishlists, photo reviews, and restock alerts, all integrated with Shopify and email platforms like Klaviyo. They praise the loyalty program for boosting customer engagement and sales, and the wishlist feature for enhancing customer satisfaction. The support team is noted for being quick, efficient, and friendly, with issues often resolved within hours.

February 18, 2025

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered.

Honestly, it is just ...

IREN Shizen
Singapore
Over 1 year using the app
Growave replied February 19, 2025

Hi, the team at IREN Shizen,

Thank you for sharing your feedback. We truly appreciate your early support and the time you’ve invested in integrating Growave into your stores— ...

February 13, 2025

Been with Growave for a while, over a year now. Everything has been good. Email yesterday stating new 2.0 Dashboard rollout on 3/15 and I will lose access to my dashboard, and my current plan is no longer offered, the $9 sub is now a $49 monthly sub. As a small business owner I can't eat that monthly price increase for essentially the same product. I used the Loyalty/Rewards and Reviews portion ...

Bedlam Beard Company
United States
Over 1 year using the app
Growave replied February 14, 2025

Dear team at Bedlam Beard Company,

Thank you for sharing your feedback and for being a valued Growave user. We truly appreciate your support and understand that the recent ...

December 26, 2024

Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.

NiceLifemx
Mexico
Over 2 years using the app
Growave replied December 27, 2024

Dear Maria at the NiceLifemx team,

Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has ...

December 2, 2024

I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!

RAGTAG GLOBAL
Japan
Over 2 years using the app
Growave replied December 4, 2024

Dear Team at RAGTAG GLOBAL 🥰,

Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the ...

January 26, 2025

App was easy to implement and I love the reviews that customers have left. I use this in my marketing. The team has been great to work with and always responds quickly to any questions I might have. Migration support was fantastic.

Blind Cat Chocolate
United States
About 1 year using the app
Growave replied January 27, 2025

Dear Blind Cat Chocolate Team,

Thank you so much for your kind words!🙏Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback ...

December 13, 2024

I am very satisfied with the support provided by the Growave support team. Their attention was extremely quick, friendly, and they resolved the issue immediately. In my case, I was attended to by Anna, who was very kind and efficient. We have been using the application for almost two years now and this is the first time we have had to resort to the support team. We are very satisfied with the ...

Moto-Rad
Mexico
Almost 2 years using the app
Growave replied December 14, 2024

Dear Moto-Rad team,

Thank you so much for your kind words and for sharing your fantastic feedback! 🤩
It’s great to hear that you were happy with the support provided by our ...

December 12, 2024

Thank-you so much for your super fast support. I am very pleased with the final layout of the wishlist button on the product page - it looks great...!! The team at Growave have always been very supportive and highly responsive to communication from the beginning. I would highly recommend Growave.

MINGALABA
Australia
Almost 2 years using the app
Growave replied December 13, 2024

Dear team at MINGALABA,

Thank you so much for your kind words and for taking the time to leave such a glowing review!💖

We’re thrilled to hear that you’re happy with the ...

February 12, 2025

The customer service is more than wonderful and the services provided by the company contribute effectively to the prosperity of my brand. I highly recommend it.

Zeido.Clothing
United States
Over 2 years using the app
Growave replied February 13, 2025

Hello team at Zeido Clothing!

Thank you for your wonderful review! 🌟 We're delighted to hear that you've had such a positive experience with our customer service and that our ...

November 14, 2024

Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total ...

Kizer
China
Over 2 years using the app
Growave replied November 15, 2024

Hey Team!

Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll ...

February 19, 2025

The Customer Service Team is extremely helpful, fast, and kind!

The Bookish Shop
United States
About 5 years using the app
Growave replied February 20, 2025

Dear team at the Bookish Shop,

Thank you so much for your kind words! We truly appreciate your feedback and are happy to hear that our Customer Service Team was able to ...