Reviews (2,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of features like loyalty programs, photo reviews, wishlists, and restock alerts, all in one platform. They appreciate the customizable widgets and seamless integration with Shopify and Klaviyo. The customer support is praised for being responsive and knowledgeable, often resolving issues within the same day. Merchants note significant improvements in site functionality and customer satisfaction.
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Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.
Dear team at Susanna Falken Jewellery🌺,
Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Thanks for choosing us🙏🏻!
Ainura,
Customer Support Manager
This app has lot of features, support is top notch!! They help beyond expectations.
Dear team at Kitchen Switchen,
Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰
If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.
Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟
Warmest regards,
Saule
Customer Support Manager
We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics,
Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!
Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨
Warmest wishes,
Ayana
Customer Support Manager
Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.
Hello Haruta,
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰.
We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave!
Warm regards,
The Growave Team
it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice
Hi the team at Lovely Gifts By Felicia,
Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.
Best regards,
Yzat
Customer Support Manager
I have been using Growave for a number of brands and it is one of the best value option for Loyalty and Reviews (where both features work together without having to configure across different apps). The support is second to none, they are incredibly helpful and quick to respond. I 100% recommend this app over the other obvious apps on the market.
Dear team at Stan Ray,
Thank you so much for your heartfelt words! 🤩
It truly warms our hearts to hear how much you appreciate Growave and the support team. Our primary strength lies in providing our clients with the convenience of accessing the most important features in one place, and we are delighted to hear that we have enhanced your experience. ✨
Your feedback is invaluable, and we are grateful for your trust in us. If there’s anything else we can do to assist you, please don’t hesitate to get in touch.
We are always here to support you and help your business thrive! 🤍
Best wishes
Saule
Customer Support Manager
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team
We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.
Dear Lindsey and the team at Four Star Seafood and Provisions,
Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟
We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service.
With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust!
Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊
Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together!
Warmest regards,
Anna & The Growave Team 💫.
Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.
Dear team at Clean Beauty Market✨,
Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!
Thanks again for your support! 😊
Best regards,
Begi from the Growave Support team.
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager