Reviews (1,910)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
Edited November 23, 2025

**UPDATE #3**
If you want to list to Amazon or Etsy save yourself—do NOT even consider trying this app. If you want to use it for eBay — then go for it.

**UPDATE #2**
Their customer support is diabolical. At this point i don't know if they're trolling customers or hire infants. They will contradict, they'll make you wait forever between responses and most replies will infuriate you with its lack of understanding the matter or their own app functionality. I WISH WE COULD RATE THEM -10.

**UPDATE #1**
Your app gets worse and worse day by day. Live-chat support takes hours to say a simple "hello" and the app is so littered w/ bugs it is scary. We are starting to regret using your app and migrating to another app is a large undertaking when dealing with 35K skus. You're owned by Shopify — why isn't Shopify fixing these issues?

**ORIGINAL REVIEW**
You'll be told that their connections working fine until you start facing show-stopper errors. You'll also be told that you'll always have 24/7 live-agent chat support until you do NOT. Here we are 2 days in a row trying their live-chat and there are NO live agents at all. And they aren't responding on the 'submit message' emails for now two days. We did not expect such unprofessional treatment from Shopify.

WJD Exclusives
United States
7 months using the app
Shopify replied April 23, 2025

Thank you for your feedback,

We are disappointed to hear that you were unable to reach our support team via our chat function. This has been investigated, and during the time you experienced difficulties, numerous other chats were processed without issue.

I have reached out to further investigate this matter.

Nikki