Reviews (3,940)
Overall rating
4.9
May 14, 2025
The app is extremely complicated to use and there are bugs everywhere. I contacted customer service (Jamie) and they did everything and did not resolve the problem, which seemed extremely simple to solve.
Slimove
United Kingdom
About 2 months using the app
GEMCOMMERCE CO., LTD replied
May 16, 2025
Hi Slimove,
It's Auri, GemPages Customer Support Manager.
We’re truly sorry your experience with GemPages fell short. We understand how frustrating it must have been, especially with your launch timeline, and regret that we couldn’t deliver a smoother process.
I have personally reached out to see if further assistance could be made.
Once again, your feedback is important to us, and we’re working to improve our support next time.
All the best,
Auri
GemPages Customer Support Manager
