Reviews (300)
Overall rating
4.6
May 28, 2025
I signed up for a free trial, didn't utilise the app so canceled & uninstalled the app from my shopify store.
However I was charged & invoiced for the app & cannot seem to locate anyone to obtain a refund.
sorted
Australia
25 days using the app
Helium replied
September 8, 2025
Thank you Katie for taking the time to reach out to support and it was our pleasure to process your refund for you 😊
We take each bit of feedback seriously, and if you no longer consider this to be a one star experience, would you be willing to update your review? We hope you have a great day ☀️