Reviews (209)
The app is a bit technical but the customer support from the team is good & hands on
however, I would definitely recommend some changes/upgradation
- The automation WhatsApp chat should show in the dashboard so the WhatsApp data/contact details of customers would be collected much more conveniently
- It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out)
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Hi Team Presh Beauti,
Thank you so much for the detailed feedback and your kind words about our support team! We really appreciate your suggestions. We’ve noted this and will discuss it with our product team. In regards to making it easier for your customers to leave reviews, we are aiming to launch in-app review collection within the next four weeks. Your insights help us improve, and we’re grateful to have you on this journey with us!
– Baz from DelightChat Support Team
