Reviews (617)
Only received a partial refund and no update from customer service to why! I keep receiving generic email replies even though they promised to refund the whole amount. What a horrible experience! Have been on Shopify for 5 years and never had to deal with such app like this. They all refund money automatically, what a shame!
SCAM!! They charged me $400 for one free trail, and they won't refund my money!
We’re very sorry to hear about your experience and completely understand your frustration regarding the unexpected charge.
We want to clarify that this is absolutely not the experience we aim to provide. We’re aware that our customer service representative, Leah, is currently working with you to resolve this issue and process a full refund. Please rest assured that we’re committed to making this right. - Eleanor