Reviews (3,759)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 20, 2025

GemPages is the best — and Ethan is a gem.

I recently upgraded my plan and encountered a few technical issues, but the support I received was beyond exceptional. Ethan was incredibly kind, patient, and professional. He listened carefully, guided me step by step, and made sure everything was working perfectly before closing the conversation.

He didn’t just fix a problem — he restored my confidence and made me feel like I wasn’t building my project alone.

As for the builder: powerful, intuitive, flexible. I love the creative freedom it offers — from subtle animations to complete layout control, it makes Shopify feel like a design playground.

Honestly, I wouldn’t use anything else.
Huge thanks to Ethan and the GemPages team — you’re simply amazing.

My Bali Home
United Kingdom
GEMCOMMERCE CO., LTD replied July 21, 2025

Hello My Bali Home

Thank you for such a generous and heartfelt review! We're so glad to hear that Ethan was able to support you through your upgrade process with kindness and care — this kind of feedback will truly make his day.

If you ever need more help, please don’t hesitate to drop us a message. We’re just a click away and always happy to assist!

Justin
GemPages Technical Support Leader