Reviews (3,331)
this new version is garbage. what once worked effortlessly now doesn't work even with the greatest effort. In the prior version b2b orders would import into QBO without any trouble unless the item SKU in Shopify was not in QBO - this could easily be corrected and the invoice would be generated. it would understand the taxes that were charged as well as the shipping charges from Shopify.
In the new version all of this functionality is gone. when i first installed it, it pulled in a few b2b orders and a bunch of other data i did not want. the b2b orders didnt know what tax was charged so that would mean i would have to scrutinize every invoice to select the tax for each item ordered instead of reading what was already charged in Shopify. it also didnt know what to make of the shipping charges and tried to add it as a product in the invoices.
Now it just imports everything I do not want and the only thing i want which is the b2b invoices it does not import.
i spent hours online with tech the day i installed it to resolve the problem, and nothing was accomplished so eventually I had to put it on hold for the following day. that was in august. it is now September 10 and i have emailed tech almost daily about it and they seem to have me on ignore. total radio silence. what is this BS? i can't invoice customers.
HEY INTUIT...ANSWER ME AND FIX THIS !
