Reviews (602)

Overall rating
3.9
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
All reviews
August 9, 2025

The customer support is very good, even with technical issues. Irene stuck with me until my issues were resolved. I am new to this industry, so this was a moment I needed help, and I got it very quickly, late in the evening this time. Sprocket is gaining my respect. Thank you!

My Store
United States
13 days using the app
Spocket replied December 11, 2025

Thank you so much for your kind words! We’re thrilled to hear that Irene could assist you and that our support helped make your experience smoother, especially as you’re getting started in the industry. Our team is always here to help, no matter the time of day!

We really appreciate your trust in Spocket and look forward to supporting your growth. - Eleanor