Reviews (3,391)
I used this app for 1 year and my site slow down and to load my product page takes 15-20 sec. And i had some issue that my template disorted if I wanted to uninstall, i talk with them but they did't help me with a real solution.
Hello MindFit,
It's Auri, a Customer Success Manager at GemPages.
I am truly sorry to hear about your experience. Page loading speed can be influenced by many factors, including content size and even external network conditions.
Since you had designed many templates with GemPages, uninstalling the app may have caused some display issues due to missing code.
That’s why we advised that you can safely redesign your pages using Shopify’s default editor afterwards.
I appreciate your feedback and will continue working to improve. If you need any additional support, our team will always be here to help.
Auri
GemPages Customer Success Manager