Reviews (615)
Steer Clear – This App is a Total Scam
This app is nothing but a money trap. First, the membership system is deliberately confusing and nearly impossible to cancel. Even after uninstalling, you’ll keep getting charged—so don’t expect an easy way out once they have your payment info.
Second, the suppliers are terrible. Prices are outrageously inflated, and many products falsely claim to ship from the U.S. when in reality they’re shipped from China. Some suppliers take up to 8 days just to process orders before even shipping them—completely unacceptable for a dropshipping business where speed is everything.
On top of that, the customer support is abysmal—slow to respond, unhelpful, and incapable of resolving problems. When you’re running a business, you can’t afford this kind of incompetence.
If you value your time, money, and sanity, do NOT use this app for your dropshipping business. Don’t make the same mistake I did.
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the experience we want any merchant to have.
Regarding subscriptions, uninstalling the app does not automatically cancel an active plan, but once a subscription is properly canceled, further charges should not occur. If that did not happen in your case, we’d like to review it immediately and ensure everything is corrected.
As for suppliers and shipping, Spocket works with a global network of vendors, including U.S., EU, and international suppliers. Processing and shipping times can vary by supplier and are displayed on product listings, but we understand how important speed and transparency are for running a successful dropshipping business.
We’re also sorry to hear that your support experience didn’t meet expectations. This feedback is taken seriously, and we’re continuously working to improve response times and issue resolution.
We’d really like the opportunity to look into your account and address these concerns directly. Please contact us at support@spocket.co
with your account email, and our team will assist you as quickly as possible. - Eleanor