Reviews (1,447)
Overall rating
4.9
October 13, 2025
A fraudulent order was placed on my site, but I managed to contact customer support and cancel it before it shipped! This was a big win for my small shop, saving me a lot of time, effort, and money in the process.
Platinum Bellas
United States
Over 1 year using the app
ShopSocial, Inc. replied
October 16, 2025
Hi Platinum Bellas,
Thank you for sharing your experience — we’re so glad to hear you were able to catch and cancel the fraudulent order in time!
That’s definitely a big win, and we’re happy our support team could assist you quickly. Protecting your business is a top priority, and we’re always here to help you navigate situations like this.
If there’s anything more we can do or if you have any concerns moving forward, don’t hesitate to reach out.
Wishing continued success for your shop!