Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface, reliable performance, and efficient order processing. They commend the responsive customer service and real-time chat feature. The app is noted for its diverse, high-quality fashion items, automatic inventory updates, and competitive pricing. Merchants also value the high-quality product images and descriptions, fast shipping times, and useful marketing tools, including product videos.

December 31, 2022

The easiest way to dropship, hands down. I started my first website and loved the selection of Trendsi's products, and decided to go with jewelry. They have professional, consistent product images and prices are fantastic too. It is SO simple to add products to your website, and I have hundreds of items for sale and never had to create a single product listing (product listings are so tedious and not something I enjoy doing). You can control the price of the item, but they integrate onto your website with the suggested retail price which was perfect for me, and their website is extremely easy to navigate and use. I had my first order a few days ago, and was able to fulfil my order right away because it all is integrated so the order was already on Trendsi. I cannot say enough good things about this company!

United States
4 months using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Vivid

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

July 17, 2023

I am still new to dropshipping, but so far, Trendsi has been a very positive experience. I was nervous when I read reviews that several of the items go out of stock quickly, but I have found that you just need to look into the items before publishing them and strategically make your content around the items that have high stock. Every issue I have run into, Gretle has helped me resolve or given me the answer to within 15 minutes or less, so I can speak highly to their customer support. I have made a couple sales and I am excited to see how far I can go with the app. I would recommend this business model to new business owners looking to start a business but not looking for a big investment, and I think the reviews for this platform speak for themselves- you just have to be willing to put in the time!

Cricket & Clover Co.
United States
20 days using the app
ShopSocial, Inc. replied July 19, 2023

Hi Cricket & Clover Co.,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️

Edited December 11, 2022

I'm soooo happy about Trendsi. Their customer service is on point!!! I was working with Kakaclo and their product was very delayed and that just makes me nervous when i'm trying to build a brand that has good customer service and products. So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem. I understand things can happen we can't always get it right but what counts in any business is how you handle the problem. They are real professionals and that allows me to breath and focus on what I really love to do and that is market and sell adorable outfits! Trendsi = peace of mind. yay :)

Worked with Chette today she helped me with my shipping problem. Great customer service again. What I really love about Trensdi is its professionalism. These people are actually experts it seems like they know more then the Shopify rep even does. I went to the Shopify customer service first, they couldn't even figure out the problem. Trensdi knew immediately and gave me the easiest instructions on how to fix it in Shopify. It really is a good feeling to know you have a company that seems like they actually care. I mean they actually make me feel like I have a team and when I work with them it makes me excited about pursuing a business because I know I have the support I need

United States
5 months using the app
ShopSocial, Inc. replied December 21, 2022


Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

Edited January 26, 2023

January 8, 2023:
Trendsi app was giving me issues after multiple attempts of tries. It kept showing me a white blank page after installing the app and while trying to add products to my shopify app. I almost gave up on it but i decided to send Trendsi a message to see if they could help resolve the issue and THEY DID!!! Lee was super helpful, responsive and professional!! She helped me troubleshoot the issues within minutes!!!! The app is amazing and easy to use. You can really just add the products into your shopify without having to do much edits because all the details and photos already look fabulous! Thanks LEE FOR THE HELP!! I recommend this app and customer service!

January 13, 2023:
Again, Trendsi customer service has been great!!!!! Today, Allen helped answered a lot of questions for me and responded quickly and professionally! I truly recommend. Even better, they have an APP too! Which makes adding products to your store fast and easy. Thanks for all you do Trendsi!

January 26, 2023:
I needed help today with getting my EIN business info and Chette was so helpful! Professional and quick to respond. I was able to get my business EIN number in less than 5 mins!! I love this app and the customer services. Thank you Chette.

United States
7 months using the app
August 29, 2023

I was having some issues today with my TikTok Shop. Being pretty new to ecomm, I jumped the gun a bit and thought, since Trensdi has been amazing integrating into my Shopify store that everything would integrate the same with my TT Shop. I quickly learned after an order was placed that wasn't so much the case. I hit the chat button in a panic thinking I wouldn't get a response; Being after business hours. Maria quickly picked up the chat. She was such a breath of fresh air, helping me understand better and walking me through what I needed to do on my TT Shop. She also sent me some pointers on what to do when I get orders through there instead of my Shopify site. She truly saved my day. Kudos to Maria!!!

House of Sass
United States
18 days using the app
ShopSocial, Inc. replied August 31, 2023

Hello House of Sass,

Thank you for sharing your experience! We're glad Maria could help you out and provide the guidance you needed. We're here to support you every step of the way with your TikTok Shop. If you have any more questions or concerns, don't hesitate to reach out. We appreciate your patience and understanding as you navigate the world of e-commerce. ❤️

December 29, 2022

Trendsi is a wonderful dropshipping service. First, I would say they are the best I have come across so far. I have been working with five different services since starting, and I can honestly say, that they care about you and what you are providing to your customers. They also care about your knowledge of the products, and your overall success. Plus....the customer service is top notch. I had to to contact customer service tonight and worked with Allan. He not only helped me once, answered several questions, but then had to help me again! Top Notch!!!! He was amazing. I guess I would not expect something anything different from such a great company. Thank you Trendsi.

Bad & Bougie
United States
3 months using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Bad & Bougie

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

February 4, 2023

Very responsive customer service and especially thanks to Mia and Angelo for the tech support. I was unable to link my Shopify account with Trendsi, so Angelo did the task for me within minutes.
Unfortunately I cannot review the fulfillment and quality for now since I just started. The products are looking good and also the prices but it would be great if there were more products @US Warehouse. The only other thing would be a better way to add products, because you need to choose every single product and the product categories can get lost if you do not tag them, but overall it looks very promising to me.

Tailleur Collections
United Kingdom
3 months using the app
May 8, 2023

I am new to all this and am still learning how to get my store up and producing. Things are not as easy as it looks, but Trendsi ihas taken most of the burdon away for me and is making it much easier to navigate the world of drop-shipping. Also their customer service is extremely helpful and responded almost immediately. Mr. Angelo was very nice, very helpful, answered my questions quickly, and was very quick to set my mind at ease that all would be ok. I could get used to this kind of service.
Thank you, and please never change this level of customer service.

United States
3 months using the app
ShopSocial, Inc. replied May 8, 2023

Hello JMWears,

I'm glad to hear that you have had a positive experience with our customer support and that we have been helpful to you. It's great to have a reliable partner when starting a business, especially when it comes to drop-shipping, which can be a complex process. It's always a good sign when a company provides excellent customer service, and it's something that can make a big difference for customers like yourself. I will make sure to pass on your kind words to Mr. Angelo.

As you continue to navigate the world of drop-shipping and entrepreneurship, I wish you all the best with your store and hope that you continue to have positive experiences with us! ❤️

Edited April 9, 2023

I highly recommend this dropshipping app/company! First, the customer service is nice, professional, fast, and efficient. I just worked with Allan and it was a great experience! Within seconds he had my answer. Also, the products this company offers are so very nice, with a great variety to choose from! The ease of getting these products in my store is also a wonderful experience ... and it's fast! And finally, knowing I never have to track inventory is an amazing thing! I'm so excited about finding this dropshipping company!
Because there's no option to leave a second review, I wanted to update my previous review to add/ something. I worked with Angelo today on a situation I needed help with. He did an excellent job! He was kind, fast and professional! This company is a "breath of fresh air" to work with! Great customer service!
Today (4/9/23), I worked with Chette. She was very helpful, kind and polite. She did an excellent job. And she was also very fast in responding to me. This is a great company to work with/!)

Treasure City
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Treasure City

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

Edited April 27, 2023

I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya and Chette are the customer service reps who've helped me, and they were all Awesome! Very helpful and patient (I ask a lot of questions because I am a new seller). The items on the site are really nice and I love that some of them have videos so you can see what they look like even better. Shipping has been fast so far as well. The only thing that's irritating is that items will sell out and/or become unavailable very often, so I can put something in the shop one day, then the next it will sell out, then two days later it'll restock. Or I can put something in the shop that has plenty of inventory, then a few days later it's no longer available on the site. That's a bit stressful, especially when you're getting orders on that item. I guess it comes with the territory. Overall, I like Trendsi so far though.

United States
About 1 month using the app
ShopSocial, Inc. replied April 22, 2023


We are happy that our Customer Support team members Lee and Anyat were able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!