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Excellent onboarding and support experience with Trendsi. Raymart was extremely patient, knowledgeable, and helpful throughout the entire Shopify integration and setup process. He guided me step by step in connecting my store, configuring the product flow, and understanding how fulfillment and Auto Checkout work.
As someone learning the platform and ecommerce automation workflows, I really appreciated the clear explanations and responsiveness. The setup process felt much less overwhelming because of the support provided. Looking forward to continuing to build and learn with the platform. Many thanks to Raymart and the Trendsi team for the great customer experience.
Hi,
Thank you so much for the kind words and thoughtful feedback. We’re really glad to hear that your onboarding and Shopify integration experience went smoothly and that the setup felt manageable along the way.
It’s great to know the guidance on product flow, fulfillment, and Auto Checkout was helpful as you got started with the platform. We know ecommerce automation can feel overwhelming at first, so we’re especially happy to hear it made a difference.
We’re excited to be part of your journey and look forward to supporting you as you continue building and growing your store. If you ever need anything along the way, don’t hesitate to reach out.
I like the ease of use of the platform, but I can't seem to reconnect old products that still display an inventory count or manually search if a SKU is exists.
Hello Treasure Trove Creations,
Thanks so much for the 5 stars! ⭐ We’re really glad you’re enjoying how easy the platform is to use.
We hear you on reconnecting old products and SKU search—those are super important, and we’ll definitely pass this along to our team. Appreciate you calling it out so we can keep improving! 🙌
Great app and amazing support! Lorie, Charles, and Ria have been incredibly helpful throughout the setup process. The app makes adding products, managing inventory, and handling orders so easy. Love how seamless dropshipping has become with Trendsi — highly recommend it!
Hello Tasawoq,
Thank you so much for the amazing review! 🙌 We're thrilled to hear you're loving the app and that Lorie, Charles, and Ria could support you along the way. Making dropshipping simple and seamless is exactly what we aim for—so this means a lot to us. We truly appreciate the recommendation! 💙
I love Trendsi, especially the customer service! I had some questions about TikTok shop and how shipping works and Chette was amazing with answering them and helping me understand how it works!
Sam in customer support is very knowledgeable and professional
Lorie was super helpful and fixed my store problem in under 5 minutes!
Thank you Anya and Sam!! You have been really kind and knowledgeable in this little roadblock I ran into. I appreciate you checking in and not giving up on me when my internet was giving me issues and also the step by step was very helpful. 10/10
Hello The Marie Edit,
Thank you so much for the amazing 10/10 review! We’re so glad Anya and Sam could help you through that roadblock and stick with you while the internet was causing trouble. It means a lot to hear that the step-by-step support was helpful and that you felt cared for throughout the process. We truly appreciate your patience and kind words, and we’re always here if you need us again!
Quality of the product is excellent. Chette handled quickly some of my issues and solved promptly. Great customer services. Thanks
Hi eSoukk.ae,
Thank you so much for your amazing feedback! We’re thrilled to hear you loved the quality of the product and had a great experience with our customer service. We’re especially happy Chette was able to assist you quickly and resolve your concerns right away. Your kind words truly mean a lot to us, and we appreciate your support. Thanks again for choosing us!
Sam has been so helpful today. I've asked a million questions and everything was answered efficiently and kindly. My customers so far love the outfits and I'm pleased.
HI THE MOM ON BUDGET,
Thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Sam. She’ll be so happy to know her support made such a difference! We know how important it is to have all your questions answered quickly and kindly, and we’re so glad she could help every step of the way. Hearing that your customers are loving the outfits makes this even more exciting — that’s exactly what we love to hear! Thank you again for your support, and we can’t wait to keep helping you shine!
That was a very fast and great service given. The agent is really good.
