Reviews (3,713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies inventory and order management. They praise the quality and variety of products, enhancing store appeal, and value the dropshipping support that eliminates the need for inventory. The responsive customer support and 24/7 availability, along with educational resources, are highlighted as key benefits, aiding in business growth and merchant satisfaction.

Edited December 6, 2024

I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again.

Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue.

Soul Inspirations
United States
9 months using the app
ShopSocial, Inc. replied November 25, 2024

Hi Soul Inspirations,

Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you so effectively and guide you through resolving the issue. It's great to know that the address syncing and shipping setup are now all set. We truly appreciate your feedback, and we're always here to help if you need anything else. Thanks again for choosing us!

November 7, 2024

I've been using Trendsi for about a year now and LOVE how easy it is to find and import items to my store. I can be couch surfing or on the beach, browse inventory and push to the store no problem! In addition the merchandise options are great. And... I was stumped with a technical issue and Lorie Ligue in support got me sorted out quickly and easily. I can't say enough good things about Trendsi!

Salt & Coconuts
United States
About 1 year using the app
ShopSocial, Inc. replied November 8, 2024

Hi Salt & Coconuts

Thank you so much for the awesome review! We're thrilled to hear that Trendsi has been a game-changer for you, whether you're on the couch or at the beach. And I’ll pass the kudos to Lorie—she’ll be happy to know she made a difference. We're here to keep making things easy and fun for you! 😊

December 17, 2024

Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)

Be Juliet
United States
7 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Be Juliet,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!

October 26, 2024

I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!

Jewl Essence,LLC
United States
9 months using the app
ShopSocial, Inc. replied October 29, 2024

Hi Jewl Essence,LLC,

Thank you for sharing your experience! We’re thrilled to hear that Joel was able to assist you effectively as you’re just getting started. Providing quick and helpful support is our priority, and it’s great to know he made the process easy for you.

If you have any more questions or need assistance as you continue setting up, feel free to reach out. We’re here to help!

December 14, 2024

I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel!

treasures-4-u-2-day
United States
9 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi treasures-4-u-2-day,

Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to quickly solve your issue and make your experience enjoyable. His kindness, expertise, and promptness are exactly what we strive for, and we're so proud to have him on our team. We truly appreciate your recommendation, and we’ll be sure to share your kind words with Joel. If you ever need anything else, don’t hesitate to reach out – we’re here to help!

December 3, 2024

Lorie was absolutely amazing. She answered my question and incredibly fast at that. Will definitely keep her contact information for future reference. Great customer service; something that’s quite difficult to find these days!

KONY'S CHARM LLC
United States
3 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi KONY'S CHARM LLC,

Thank you so much for your kind words! We’re so glad to hear that Lorie was able to assist you quickly and effectively. She truly goes above and beyond to provide great service, and we’ll be sure to pass along your praise to her. We’re always here to help, so feel free to reach out anytime in the future. Thanks again for your support!

October 24, 2024

I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!

Effies Finds
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2024

Hi Effies Finds,

Thank you for your fantastic review! We’re thrilled to hear that you love Trendsi and find our products easy to use. It’s great to know that Raymart provided such helpful support and made the syncing process clearer for you.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

November 12, 2024

I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and comfortable. Thank you so much, Harold, for your outstanding assistance. You truly went above and beyond, and I’m so grateful for your help!

Haute Fashista
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi Haute Fashista,

Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a personal touch. We take great pride in offering top-notch customer service, and it's wonderful to know Harold exceeded your expectations and made your day a little easier.

Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Harold — he’ll be thrilled to hear it! If you ever need further assistance or have more questions, don’t hesitate to reach out. We're always here to help.

Thanks again for your support!

October 22, 2024

I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.

Bright N Beautiful Boutique
United States
About 3 years using the app
ShopSocial, Inc. replied October 25, 2024

Hi Bright N Beautiful Boutique

Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, and we’re glad he could assist you with your inquiry. Your satisfaction is our priority, and we’re always here to help!

Looking forward to supporting you again soon! 😊

October 19, 2024

I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it.

I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.

Blueberi Boutique
United States
6 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi Blueberi Boutique,

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your dropshipping experience and that our variety of clothing and accessories is helping you build your website effectively.

I’m also glad to hear that Harold has been providing you with quick and diligent support. He truly embodies our commitment to excellent customer service! I’ll be sure to pass along your compliments to him.

If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!