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I placed my first order on Trendsi from my Shopify account, and Tendsi has not received the order. I then placed a second order, and again they have not received the order. So their order sync doesnt work1 Then they ask me for a million screenshots, like i must do all the work when their system is at fault. If orders dont sync to them, whats the use of this app? Also just found out their prices dont update either. Quite useless actually!!!
Excellent onboarding and support experience with Trendsi. Raymart was extremely patient, knowledgeable, and helpful throughout the entire Shopify integration and setup process. He guided me step by step in connecting my store, configuring the product flow, and understanding how fulfillment and Auto Checkout work.
As someone learning the platform and ecommerce automation workflows, I really appreciated the clear explanations and responsiveness. The setup process felt much less overwhelming because of the support provided. Looking forward to continuing to build and learn with the platform. Many thanks to Raymart and the Trendsi team for the great customer experience.
Hi,
Thank you so much for the kind words and thoughtful feedback. We’re really glad to hear that your onboarding and Shopify integration experience went smoothly and that the setup felt manageable along the way.
It’s great to know the guidance on product flow, fulfillment, and Auto Checkout was helpful as you got started with the platform. We know ecommerce automation can feel overwhelming at first, so we’re especially happy to hear it made a difference.
We’re excited to be part of your journey and look forward to supporting you as you continue building and growing your store. If you ever need anything along the way, don’t hesitate to reach out.
Direct customer support could be better, other than that very comfortable interactions.
Worked with Lorie today - she is quick, efficient and extremely helpful. Thank you Lorie - you represent Trendsi well!
Hello Nikki & Co. Boutique,
Thank you so much for your amazing feedback! 🎉 We're thrilled to hear Lorie provided quick, efficient, and helpful support. We'll be sure to share your kind words with her—they'll absolutely make her day! Thank you for recognizing her efforts and for being part of the Trendsi community. We truly appreciate your support and look forward to helping you again soon! 💙
Thank you Sam to helping me you are amazing
Hi HYESTLE,
Thank you so much for your amazing review! 🎉 It was an absolute pleasure helping you. Your kind words truly made my day! 😊 I really appreciate your support, and I look forward to helping you again whenever you need. Thanks for being awesome! ⭐
I love Trendsi, especially the customer service! I had some questions about TikTok shop and how shipping works and Chette was amazing with answering them and helping me understand how it works!
Hello Adira Essence,
Thank you so much for your amazing review! 🎉 We're thrilled to hear you're loving Trendsi, and it means the world to us that Chette was able to help make TikTok Shop and shipping feel clear and easy to understand. 💙 We'll be sure to share your kind words with Chette—they'll be so happy to hear this! Thanks for being part of the Trendsi community, and we're always here whenever you need us. Happy selling!
I received excellent customer service from a Harold in their live chat.
Lorie was very helpful in answering my question about orders. Thank you Lorie. You were quick and honest.
Sam in customer support is very knowledgeable and professional
Hi Boni^Wear,
Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Sam made such a great impression. Her knowledge and professionalism are exactly what we strive to deliver, and we'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you again whenever you need us!
Lorie was super helpful and fixed my store problem in under 5 minutes!
Hello ✨️Find Beauty in Everything✨️,
Thank you so much for the amazing feedback! 🎉 We're thrilled to hear Lorie was able to resolve your store issue in under 5 minutes. We'll be sure to share your kind words with her—she'll be so happy to hear them! Thanks for choosing us, and we're always here if you need anything else. 😊
