Reviews (3,766)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide and inclusive range of clothing and accessories, which enhances diverse store offerings. They find the interface user-friendly, easing inventory management and product integration. Fast shipping, particularly from the Luxe collection, and high-quality customer service are highlighted, with support staff noted for their efficiency and helpfulness. The 24/7 customer support and swift technical issue resolution further enhance the operational experience.

Edited February 12, 2025

As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly.

The customer service is exceptional, especially when using the Trendsi chat. I recently had a TikTok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products.

UPDATE: Trendsi product selection in the Luxe and TikTok verified categories is impressive. Quality is excellent, and the customer service chat offers quick assistance. Just today, Harold helped solve my order problem within 5 minutes. Love this app!

Magenta Muse
United States
Almost 2 years using the app
ShopSocial, Inc. replied January 17, 2025

Hello Magenta Muse,

Thank you so much for the amazing review! We're thrilled to hear that Trendsi's Luxe collection and fast shipping have been a hit with your customers. We're also glad Mariel could help resolve your TikTok shop issue smoothly! Your recommendation means the world to us. We’re excited to continue supporting your fashion store with top-notch products and exceptional service! Keep rocking those sales! 🙌✨

January 20, 2025

Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.

Gallery La La
United States
Over 1 year using the app
ShopSocial, Inc. replied January 21, 2025

Hello Gallery La La!

Thank you so much for sharing your experience with us! We're thrilled to hear that Lori was able to assist you effectively and provide such excellent service. We truly value her dedication and expertise, and it's wonderful to know she went the extra mile to resolve your shipping issue. Your satisfaction is our top priority, and we're so glad we could make things right for you.

If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for being the best part of Trendsi! 🧡 - Abby

January 6, 2025

Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful!
Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.

Carolina's Beaches
United States
Over 1 year using the app
ShopSocial, Inc. replied January 17, 2025

Hi Carolina's Beaches,

Thank you so much for your awesome review! We're thrilled to hear that you're loving the quality of our products and the fast shipping. It’s great to know that Raymart was able to help you save money by combining orders—what a win! We’re so happy to have you as a customer and can't wait to keep supporting your business! 😊

February 2, 2025

i had an issue with an order, my questions got answered very quickly. Chette was very helpful and nice!
From what ive seen so far the clothes are great, i do wish there was other styles to present to my customers, like alternative for example, the styles they have are pretty cute and my customers love what they have purchased and quality has been great as well.

Omni-Cosmic Boutique
United States
10 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi Omni-Cosmic Boutique,

Thank you so much for your feedback! We’re so glad to hear that Chette was able to help you quickly and provide great service. We truly appreciate your kind words, and we’ll be sure to pass along your compliments to her!

We’re also thrilled to hear that your customers are enjoying the clothes and that the quality has met your expectations. We totally understand your desire for more variety, like alternative styles, and we value your input. We’re always working to expand our collection, so we’ll definitely take your suggestion into consideration as we continue to add new options.

Thank you again for your continued support! If you ever need assistance or have more suggestions, please don’t hesitate to reach out—we’re here to help.

January 30, 2025

Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!

Extraordinary
United States
Over 1 year using the app
ShopSocial, Inc. replied February 2, 2025

Hi Extraordinary!

Thank you so much for your wonderful feedback! We’re so happy to hear that Mariel was able to assist you so efficiently and with such kindness. We’ll be sure to pass along your kind words to her—she’s truly an asset to our team.

We appreciate you choosing Trendsi and look forward to serving you again soon!

Thank you for being the best part of Trendsi! 🧡- Abby

February 14, 2025

I received assistance from Harold, Charles, and Lorena. They were all amazingly polite, helpful, and a pleasure to communicate with. I felt they cared about my issue and helped to facilitate resolving my issues. Thank you for such amazing customer service.

Norshea Damore Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied February 20, 2025

Hi Norshea Damore Boutique,

Thank you so much for your wonderful feedback! We're so glad to hear that Harold, Charles, and Lorena were able to assist you and make your experience a positive one. We’re proud of our team and it’s fantastic to know they were able to help resolve your issue with care and professionalism. We’ll be sure to share your kind words with them! Thank you again for taking the time to share your experience. We look forward to assisting you again in the future!

February 13, 2025

I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold.

BriKey Store
United States
About 1 year using the app
ShopSocial, Inc. replied February 20, 2025

Hi BriKey Store,

Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help you and make the process easier. We’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out!

February 19, 2025

Lorena was quick and helpful to my issue! She got things rolling fast and I appreciate that! Thanks again for your quick response time!

Shop with Julz
United States
8 months using the app
February 17, 2025

I definitely recommend this app! I had an order that was missed (Our Fault)and Anya worked personally own it to get it to my customer quickly. I appreciate her for helping me. Thanks again for your hard work.

Respectfully,

Bella Blue Boutique Team!

Bella Blue Boutique
United States
4 months using the app
ShopSocial, Inc. replied February 20, 2025

Hi Bella Blue Boutique,

Thank you so much for your wonderful recommendation! We truly appreciate your understanding and are thrilled to hear that Anya was able to resolve the issue quickly and personally. We’ll be sure to pass along your kind words to her. she’ll be so happy to know her efforts made a difference. Thank you for your support, and we’re here for you anytime you need assistance!

January 16, 2025

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

SweetKitty's Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied January 18, 2025

Hi SweetKitty's Boutique,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations.

If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback