Trendsi: Fashion Dropshipping

This is one of my favorite shops to add for drop shipping. I just had to contact customer service because I could not log into my account. Lorie stayed on the line with me about 20 minutes until we were able to troubleshoot and fix my issue. I am now logged in and can get to business. Thank you, Lorie, for your patience and assistance.

Thank you Ria for your assistance!!! She was super pleasant and helpful with getting my issue resolved!

Trendsi has great products we use on Shopify. They have the best customer service agents as well. Chette was awesome and solved my issue quick and got me back connected to the site. Thanks again.

Outstanding Support & Seamless Dropshipping Partner

I’ve had an excellent experience working with Trendsi, especially their support team — Anya and Sam deserve a huge shoutout.

As a new Shopify store owner launching a fashion brand (Athlesi), I encountered a few technical sync and product integration questions during setup. Their team was consistently responsive, professional, and incredibly patient. Not only did they fix the issue with a product sync quickly, but they also followed up proactively after the chat to make sure everything was working correctly on my end.

More recently, I had to navigate a more complex situation involving an order cancellation and refund with third-party fulfillment. Charles (and Lorie) provided clear, patient, and very professional guidance throughout the entire process, following up until everything was fully resolved.

What truly stands out is their attention to detail and kindness in communication. Every interaction felt supportive, not transactional — which is rare when working with apps and integrations.

The inventory syncing, order processing, and Shopify integration have been smooth so far, and their documentation plus live support make the onboarding process much easier for new stores.

Highly recommend Trendsi to any Shopify fashion or dropshipping brand looking for a reliable supplier with exceptional customer service.

Special thanks again to Anya, Sam, Charles, and Lorie for the outstanding support!

— Elisa, Athlesi

Sam is the best!!

Ria was very knowledgeable and helpful. She answered all my questions. Thank you so much!

Thank you Ria for your assistance in helping to navigate today! I was totally fighting burnout when I reached out and you showed me the way to be at peace again! Thank you!

I am new and needed answers regarding my account and Ria was quick to answer. She was very helpful. Thank you!

Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.