Reviews (3,756)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of trendy, high-quality products and fast shipping, enhancing customer satisfaction. The user-friendly interface supports easy product integration and inventory management. Features like creating favorite lists and filtering items shipped from the USA are highlighted. Responsive customer service is noted for efficiently resolving issues, contributing to a positive user experience and making it a preferred choice for Shopify dropshipping.

January 10, 2025

As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly.

The customer service is exceptional, especially when using the Trendsi chat. I recently had a Tiktok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products.

Magenta Muse
United States
Almost 2 years using the app
ShopSocial, Inc. replied January 17, 2025

Hello Magenta Muse,

Thank you so much for the amazing review! We're thrilled to hear that Trendsi's Luxe collection and fast shipping have been a hit with your customers. We're also glad Mariel could help resolve your TikTok shop issue smoothly! Your recommendation means the world to us. We’re excited to continue supporting your fashion store with top-notch products and exceptional service! Keep rocking those sales! 🙌✨

January 6, 2025

Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful!
Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.

Carolina's Beaches
United States
Over 1 year using the app
ShopSocial, Inc. replied January 17, 2025

Hi Carolina's Beaches,

Thank you so much for your awesome review! We're thrilled to hear that you're loving the quality of our products and the fast shipping. It’s great to know that Raymart was able to help you save money by combining orders—what a win! We’re so happy to have you as a customer and can't wait to keep supporting your business! 😊

January 16, 2025

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

SweetKitty's Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied January 18, 2025

Hi SweetKitty's Boutique,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations.

If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback

January 14, 2025

I recently had the pleasure of speaking with Harold from Trendsi's customer service team, and I couldn’t be more satisfied with my experience. Harold was incredibly efficient, knowledgeable, and friendly, answering all my questions with patience and professionalism. He took the time to ensure I had all the information I needed, making the entire process seamless and stress-free.

Trendsi has proven to be a reliable and trustworthy company. Their dedication to quality products and excellent customer support truly sets them apart. I highly recommend them to anyone looking for a great supplier with top-tier service. Thank you, Harold, for your outstanding help!

Prsco Apparel
Canada
8 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi Prsco Apparel,

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Harold – he’s definitely a star on our team! We’re committed to providing top-notch service and it’s awesome to know we met your expectations. Your recommendation means the world to us. Thanks for choosing Trendsi, and we look forward to serving you again soon!

December 17, 2024

Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)

Be Juliet
United States
7 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Be Juliet,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!

December 14, 2024

I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel!

treasures-4-u-2-day
United States
9 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi treasures-4-u-2-day,

Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to quickly solve your issue and make your experience enjoyable. His kindness, expertise, and promptness are exactly what we strive for, and we're so proud to have him on our team. We truly appreciate your recommendation, and we’ll be sure to share your kind words with Joel. If you ever need anything else, don’t hesitate to reach out – we’re here to help!

December 29, 2024

I do like Trendsi’s clothing that are sent from the US. They’ve always been good quality and fast shipping. I’d give them 5 stars on that front. However, I wanted to do white labeling with them, paid the $200 for the labels and have found that everything they offer for that is also found on all the super cheap sites like SHEIN, Temu, and Alibaba. And something on Trendsi will say it’s 100% cotton but on SHEIN, that same exact item is listed as 100% polyester, so I’m not sure which is correct. I can’t sell SHEIN or Temu clothing in my boutique, it would look bad. I wish I would have done more research on it before I bought all those labels.

Scenic Drive Apparel & Gifts
United States
About 1 year using the app
ShopSocial, Inc. replied January 17, 2025

Hello Scenic Drive Apparel & Gifts,

Thank you so much for your honest feedback! We’re thrilled to hear you love our clothing quality and fast shipping — that’s what we strive for! We completely understand your concerns about white labeling and appreciate your insights. We’re always looking for ways to improve, and your feedback will definitely help us do just that. If you have any other questions or need assistance, we’re here to help. Thank you for being a valued customer!

Edited December 6, 2024

I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again.

Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue.

Soul Inspirations
United States
9 months using the app
ShopSocial, Inc. replied November 25, 2024

Hi Soul Inspirations,

Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you so effectively and guide you through resolving the issue. It's great to know that the address syncing and shipping setup are now all set. We truly appreciate your feedback, and we're always here to help if you need anything else. Thanks again for choosing us!

December 3, 2024

Lorie was absolutely amazing. She answered my question and incredibly fast at that. Will definitely keep her contact information for future reference. Great customer service; something that’s quite difficult to find these days!

KONY'S CHARM LLC
United States
3 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi KONY'S CHARM LLC,

Thank you so much for your kind words! We’re so glad to hear that Lorie was able to assist you quickly and effectively. She truly goes above and beyond to provide great service, and we’ll be sure to pass along your praise to her. We’re always here to help, so feel free to reach out anytime in the future. Thanks again for your support!

December 13, 2024

Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!

Ginchyville
United States
4 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Ginchyville,

Thank you so much for your fantastic feedback! We’re thrilled to hear that Raymart was able to assist you in resolving the technical issue and get your store up and running. It’s great to know our chat feature helped you connect with a real person quickly. We’re always here to ensure your experience is seamless, so don’t hesitate to reach out if you need further assistance. Thanks again, and best of luck with your store!