Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features and seamless Shopify integration. Many commend its wide product selection, 24/7 customer service, and reasonable pricing with no monthly fees. The app's TikTok integration is also praised for its ease of use. However, some merchants have reported issues with rapid stock depletion. The app is highly regarded for its quick response times, efficient problem-solving, and knowledgeable support team.

February 28, 2024

Trendsi is a game-changing business that makes it easy, reliable, and profitable to dropship in the fashion e-commerce space. Their customer service is also very great. They are always there to help. Lorie was very quick and answered my questions thoroughly.

RX CHIC
United States
About 2 years using the app
ShopSocial, Inc. replied March 1, 2024

Hello RX CHIC,

Thanks a bunch for the awesome shoutout! We're thrilled to hear you're loving Trendsi's game-changing approach to dropshipping in fashion e-commerce. 😊 Our team, especially Lorie, is always here to ensure you have a smooth and profitable experience. Cheers to more success ahead!

March 8, 2024

I’m new to Trendsi and all I have to say is WOW to customer support! I was having a problem with onboarding because of my own user error but it was quickly resolved within 2 minutes by Raymart! Thank you so much for making my transition to Trendsi so painless. Thank you Raymart! Now let’s see how the rest of this goes, lol….

Xtian de Medici
United States
About 1 month using the app
ShopSocial, Inc. replied March 13, 2024

Hi Xtian de Medici,

Hey there! 🎉 Thanks a bunch for the shoutout! Raymart and our team are thrilled to hear we could kick off your Trendsi journey on the right foot! We're all about smooth sailing from here on out! Let's make this Trendsi adventure one for the books!

February 13, 2024

Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!

Carolina Magnolia Boutique, LLC
United States
Almost 3 years using the app
ShopSocial, Inc. replied February 14, 2024

Hello Carolina Magnolia Boutique, LLC,

Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️

April 4, 2024

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Dress for Jesus
United States
22 days using the app
ShopSocial, Inc. replied April 5, 2024

Hello Dress for Jesus,

Thank you for the awesome review! 😊 We're thrilled to hear that you find our website easy to use and love our customer service, especially Angelo! We're here to support you every step of the way. Cheers to smooth integration and successful sales across platforms!

January 23, 2024

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

Lauxiva
United States
5 months using the app
ShopSocial, Inc. replied January 25, 2024

Hello Lauxiva,

Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️

March 14, 2024

Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!

MooLah&Juice
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hi MooLah&Juice,

Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!

April 25, 2024

Joel was so kind and helpful.he told me what to do to correct the issue i was having and it worked.the response was quick and very helpful.

Flawleez
United States
6 months using the app
ShopSocial, Inc. replied April 26, 2024

Hi Flawleez,

Thanks a ton for the glowing review! I'm thrilled Joel could swoop in and save the day with his helpful advice. We're all about speedy solutions here, so glad we hit the mark for you! 😊

March 26, 2024

Lori is very professional and helpful. Her quick responses were amazing. She answered all my questions. I highly recommend her services.

QUEEN JONES ENTERPRISE WOMEN’S STORE
United States
11 months using the app
ShopSocial, Inc. replied March 28, 2024

Hi QUEEN JONES ENTERPRISE WOMEN’S STORE,

Thanks so much for your glowing review! It was a pleasure assisting you, and I'm thrilled to hear that you found my responses helpful and prompt. Don't hesitate to reach out if you need anything in the future. Cheers!

January 24, 2024

We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.

Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.

I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Teddy Blaze
United States
Over 1 year using the app
ShopSocial, Inc. replied January 26, 2024

Hi Teddy Blaze,

Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂

March 27, 2024

Joel was very helpful! It took him seconds to respond to all of my questions and patiently waited while I took the steps needed to make sure our issues were fixed!

Adalynn Grace
United States
11 months using the app
ShopSocial, Inc. replied March 28, 2024

Hello Adalynn Grace,

Thanks a ton for your awesome feedback! Joel is thrilled to hear your kind words. We're all about speedy solutions and patient support here, so we're delighted we could get everything sorted for you. Don't hesitate to reach out if you need anything else!