Reviews (3,771)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide and inclusive range of clothing and accessories, which enhances diverse store offerings. They find the interface user-friendly, easing inventory management and product integration. Fast shipping, particularly from the Luxe collection, and high-quality customer service are highlighted, with support staff noted for their efficiency and helpfulness. The 24/7 customer support and swift technical issue resolution further enhance the operational experience.

December 13, 2024

Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!

Ginchyville
United States
4 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Ginchyville,

Thank you so much for your fantastic feedback! We’re thrilled to hear that Raymart was able to assist you in resolving the technical issue and get your store up and running. It’s great to know our chat feature helped you connect with a real person quickly. We’re always here to ensure your experience is seamless, so don’t hesitate to reach out if you need further assistance. Thanks again, and best of luck with your store!

December 31, 2024

excellent customer service, great qualoity clothes...Iam so lucky to have found this company and jumpstart my new career in retail which I always loved. Trendsi is super fast with shipping and has excellent customer support.

Sleekdenim.com
United States
5 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello Sleekdenim.com,

Thank you so much for your kind words! We're thrilled to have been part of your exciting new career journey. It’s awesome to hear that you're loving our products and service. We’re always here to support you, and we can’t wait to see you continue to succeed with Trendsi! Keep shining! 🌟

December 26, 2024

I had an issue with my products saying sold out when they were not on trends. Chette from customer service helped me out and was very helpful

Enamorado’s Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi Enamorado’s Boutique,

Thank you for sharing your experience! We're so glad Chette could assist you and get things sorted. We appreciate your support! :)

December 28, 2024

I would rate this app 5 stars I just Love Trendsi thats just all to it.

Angel Body
United States
10 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi Angel Body,

Thanks so much for your amazing review! We're thrilled to hear you love Trendsi. Your support means the world to us! 💖🌟

January 29, 2025

Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.

Mollie Mae Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 2, 2025

Hi Mollie Mae Boutique!

Thank you for your feedback! We’re so glad to hear that Anya was able to help you with tracking your overseas packages. We’re always here to assist with any questions you have, and it’s great to know you’ve had a positive experience with our support team.

If you need anything else, don’t hesitate to reach out! Thank you for being the best part of Trendsi! 🧡 - Abby

January 22, 2025

Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.

Vibrations Clothing Boutique (VCB USA)
United States
10 months using the app
ShopSocial, Inc. replied January 24, 2025

Hi Vibrations Clothing Boutique (VCB USA),

Thank you so much for taking the time to share your feedback! I’m thrilled to hear that Charles was able to help you efficiently and resolve all of your issues. We’re lucky to have him on the team!

I’ll be sure to pass along your kind words to Charles—he’ll be so happy to hear it. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

December 3, 2024

Lorie was absolutely amazing. She answered my question and incredibly fast at that. Will definitely keep her contact information for future reference. Great customer service; something that’s quite difficult to find these days!

KONY'S CHARM LLC
United States
3 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi KONY'S CHARM LLC,

Thank you so much for your kind words! We’re so glad to hear that Lorie was able to assist you quickly and effectively. She truly goes above and beyond to provide great service, and we’ll be sure to pass along your praise to her. We’re always here to help, so feel free to reach out anytime in the future. Thanks again for your support!

February 6, 2025

I like this app and also their CS are very helpful, especially Harold. Thank you

Erina's Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied February 9, 2025

Hello Erina's Boutique!

Thank you so much for your kind words! We’re very happy to hear you’re enjoying the app and that Harold was able to assist you. We’ll be sure to pass along your appreciation to him.

If you need any more help, don’t hesitate to reach out. We’re here for you!

Thank you for being the best part of Trendsi! 🧡 - Abby

January 22, 2025

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Lustral Designs
United States
14 days using the app
ShopSocial, Inc. replied January 23, 2025

Hi Lustral DesignsLustral Designs!

Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's great to know she made your experience smooth and reassuring. We truly appreciate your feedback and are happy to have you as part of the Trendsi family!

Let us know if there's anything else we can do to help. - Abby

February 11, 2025

The material is quality and Trendsi has a high volume and selection of fashion clothing for women from casual to high end.

MyBFF Store
United States
About 3 years using the app
ShopSocial, Inc. replied February 14, 2025

Hi MyBFF Store,

Thank you so much for your wonderful feedback! We’re so glad to hear that you’re impressed with the quality of our materials and the wide selection of women’s fashion, from casual to high-end. At Trendsi, we’re committed to offering the best variety and quality for all your fashion needs. We appreciate your support and can’t wait to continue providing you with amazing options!