Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features and seamless Shopify integration. Many commend its wide product selection, 24/7 customer service, and reasonable pricing with no monthly fees. The app's TikTok integration is also praised for its ease of use. However, some merchants have reported issues with rapid stock depletion. The app is highly regarded for its quick response times, efficient problem-solving, and knowledgeable support team.

March 10, 2024

I have been setting up and building out my Trendsi store for a few months now. It has been an easy process, as far as starting an online retail store goes. But the thing that's helped even more is the customer service team at Trendsi. Harold is a representative that has helped me numerous times and gotten me from a state of confusion to feeling empowered. His insight and depth of knowledge helped me move forward and continue to build my store. Highly recommend this platform and the people who work within! Thanks Harold!

Weep Clothing Co.
United States
3 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello Weep Clothing Co.,

Thanks a million for your awesome review! 🌟 We're thrilled to hear that you've had such a positive experience setting up your Trendsi store. We're all about making the process easy and empowering for our users, so it's fantastic to know that Harold and the rest of our customer service team have been there for you every step of the way. Keep up the great work on your store, and don't hesitate to reach out if you need anything else! ❤️

April 15, 2024

I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!

Shopiebay
Pakistan
8 months using the app
ShopSocial, Inc. replied April 17, 2024

Hello Shopiebay,

Thanks for sharing your experience! So glad to hear Lorie rocked it with speedy service. We're all about making your day hassle-free. Enjoy your journey Trendsi! ❤️

March 12, 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied March 14, 2024

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟

April 25, 2024

I've had an outstanding experience with their services so far. The customer support team is approachable and efficient. The quality of the styles I've received is impressive, and the sizing is quite accurate for most items. Overall, I would definitely recommend them.

Cori Michelle
United States
5 months using the app
ShopSocial, Inc. replied April 26, 2024

Hello Cori Michelle,

Thrilled to hear you've had such a fantastic experience! Our team works hard to deliver top-notch service and styles that hit the mark. Thanks for the shoutout, and we're pumped to keep impressing you! ❤️

March 29, 2024

i was having some issues with my web builder and i wanted to clarify a few things about shopify and i spoke to Lori and she was really great now i can sleep because i wouldn't be able to have my store. She was wonderful and Trends' drop shipping is a great app for my new business

Joanecommerce
United States
6 months using the app
ShopSocial, Inc. replied April 2, 2024

Hello Joanecommerce,

Hey there! So glad to hear Lori helped you out and got you on track with your Shopify store! 💪 Sounds like you're all set to take your business to the next level with Trendsi drop shipping app. Sweet dreams knowing your store's in good hands! ❤️

February 25, 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
United States
23 days using the app
ShopSocial, Inc. replied February 27, 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

April 17, 2024

I received my first order on Shopify for some Trendsi items so, I reached out to chat with a Trendsi agent/Angelo. He was very knowledgable and assistend me with a few questions I had, easing my mind. I'm excited to work with Trendsi.

The MAC Gift Co.
United States
6 months using the app
ShopSocial, Inc. replied April 19, 2024

Hi The MAC Gift Co.,

Thanks for sharing your experience! We're thrilled to hear that Angelo provided you with knowledgeable assistance and eased your mind. Get ready for an exciting journey with Trendsi ahead! ❤️

March 22, 2024

I have just recently started my Shopify store using Trendsi. I had an issue with adding new products to my store and was connected with Joel. He is super helpful and let me know what the issues were and how to fix it. Thank you Joel for your help today!!

Ashley's Lux Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied March 26, 2024

Hello Ashley's Lux Boutique,

Thrilled to hear Joel came to your rescue! We're all about making your Shopify journey smooth sailing. Don't hesitate to reach out if you need anything else. Keep rocking your store! 🛍️✨

March 8, 2024

Anya is great at keeping in touch i would give her 10 stars if i could. I cant wait to sell every product you guys offer thank you.

Ken G

Sai-Shopping
Thailand
3 months using the app
ShopSocial, Inc. replied March 13, 2024

Hi Sai-Shopping,

Thanks so much for the glowing review, Ken! 🌟 We're thrilled to hear you're excited about our products. Let's keep the energy up and continue this awesome journey together! 💪

February 28, 2024

Trendsi is a game-changing business that makes it easy, reliable, and profitable to dropship in the fashion e-commerce space. Their customer service is also very great. They are always there to help. Lorie was very quick and answered my questions thoroughly.

RX CHIC
United States
About 2 years using the app
ShopSocial, Inc. replied March 1, 2024

Hello RX CHIC,

Thanks a bunch for the awesome shoutout! We're thrilled to hear you're loving Trendsi's game-changing approach to dropshipping in fashion e-commerce. 😊 Our team, especially Lorie, is always here to ensure you have a smooth and profitable experience. Cheers to more success ahead!