Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features and seamless Shopify integration. Many commend its wide product selection, 24/7 customer service, and reasonable pricing with no monthly fees. The app's TikTok integration is also praised for its ease of use. However, some merchants have reported issues with rapid stock depletion. The app is highly regarded for its quick response times, efficient problem-solving, and knowledgeable support team.

March 11, 2024

What I love about Trendsi is they customer service, very fast and dependable. Thanks JULES for your awesome customer and tips.

COCO CRESS
United States
About 2 years using the app
ShopSocial, Inc. replied March 13, 2024

Hello COCO CRESS,

Thank you so much for the kind words! We're thrilled to hear that you're enjoying our customer service and tips. Jules will be delighted to know they made your experience awesome. We appreciate your support! 😊👍

April 15, 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
United States
About 1 year using the app
ShopSocial, Inc. replied April 17, 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

February 28, 2024

I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business.

Ms. Lorie, thank you so much for your kind and professional assistance.

Essential Wears
United States
3 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello Essential Wears,

Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂

March 4, 2024

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
United States
2 months using the app
ShopSocial, Inc. replied March 5, 2024

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.

March 1, 2024

I must say, Trendsi support has been truly incredible. Their team is exceptionally quick to respond and has efficiently answered all my questions. A special shoutout to Dave – thank you for all your help. Your assistance has been invaluable, and I greatly appreciate it. Keep up the fantastic work!

Monee Simone
United States
6 months using the app
ShopSocial, Inc. replied March 4, 2024

Hello Monee Simone,

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Trendsi support, especially with Dave's assistance. We're committed to providing quick and efficient help, and we're grateful for your appreciation. Here's to continuing to deliver fantastic service!

March 17, 2024

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

House of Binx
United States
About 1 year using the app
ShopSocial, Inc. replied March 19, 2024

Hello House of Binx,

Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

March 11, 2024

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
United States
About 2 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!

March 14, 2024

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
United States
25 days using the app
ShopSocial, Inc. replied March 19, 2024

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

April 2, 2024

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SocialSeasons
United States
20 days using the app
ShopSocial, Inc. replied April 4, 2024

HI SocialSeasons,

Hey there! We're thrilled to hear that Trendsi has been your ultimate lifesaver in the fashion world! 🌟 Our team works hard to keep you trendy and satisfied, and we're glad you've found your perfect style match with us. Big shoutout to Chette for making your shopping experience a breeze! Thanks a bunch for recommending Trendsi – here's to many more stylish adventures ahead! 🥂

April 3, 2024

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Michael + Rose
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2024

Hello Michael + Rose,

Thanks for the shoutout! 😊 We're all about that energetic service! Angelo's thrilled to have been of help. If you've got more questions or need anything else, you know where to find us! 🌟