Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

January 22, 2025

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Lustral Designs
United States
14 days using the app
ShopSocial, Inc. replied January 23, 2025

Hi Lustral DesignsLustral Designs!

Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's ...

February 4, 2025

My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp.

Tia's Treasure Collections
United States
About 2 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi Tia's Treasure Collections,

Thank you so much for your kind words! We’re so happy to hear that you had a delightful experience with our customer service. We take great ...

January 6, 2025

Raymart was very informative and kind. He was also very fast in his response time, which i appreciated very much. If i have more quesitons or concerns he will be the first on my list of contact.

Luna Rose Boutique- L.L.C
United States
3 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello Luna Rose Boutique- L.L.C,

Thank you so much for the great review! We're thrilled to hear that Raymart was able to assist you quickly and effectively. We’re always ...

January 21, 2025

I had to contact trendsi on a price check for an order from a customer. I spoke to Raymart and he was very helpful on answering my question and responded very quickly. Was very polite and a nice experience! Thanks so much!

Crystals Shop
United States
3 months using the app
ShopSocial, Inc. replied January 23, 2025

Hello Crystals Shop!

Thank you for your wonderful review! We're so happy to hear that Raymart was able to assist you professionally. It's great to know you had such a ...

November 30, 2024

I can’t thank the Trendsi team enough, especially Dave and Harold, for their outstanding support! As someone just starting out with my Shopify store, I was feeling a bit overwhelmed after running into an issue. But Dave and Harold went above and beyond to help me resolve it. They were so kind, patient, and genuinely cared about making sure everything was working perfectly. Starting a business can ...

Her Horizon
United States
2 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi Her Horizon,

Thank you so much for your incredible feedback! We’re beyond thrilled to hear that Dave and Harold could make such a positive impact and help you feel more ...

January 21, 2025

I contacted customer service with help completing and shipping my first sale. Lorie was very helpful in assisting me with that. Thank you!

Midgefly
United States
2 months using the app
ShopSocial, Inc. replied January 23, 2025

Hi Midgefly,

Thank you for your great review! We're so glad to hear that Lorie was able to assist you with completing and shipping your first sale. It's exciting to be part ...

January 23, 2025

its really easy to use, havent gotten a sale so cant speak on that end but so far easy to use is what i got

Ms Emmert Designs
United States
About 2 months using the app
ShopSocial, Inc. replied January 25, 2025

Hello Ms Emmert Designs!

Thanks so much for the feedback! We're happy to hear that you’re finding Trendsi easy to use. We totally get that making your first sale takes time, ...

January 8, 2025

Support staff was very efficient and didn't have to wait long for someone to help with my queries thank you to 'Mariel' for her assistance setting up my account and "Raymart" for helping place my first order.

Fealsaan
New Zealand
2 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello Fealsaan,

Thank you so much for your kind words! We're thrilled to hear that Mariel and Raymart were able to assist you quickly and efficiently. We appreciate you ...

Edited December 6, 2024

I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again.

Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue ...

Soul Inspirations
United States
9 months using the app
ShopSocial, Inc. replied November 25, 2024

Hi Soul Inspirations,

Thank you so much for sharing your experience! We’re thrilled to hear that Raymart was able to assist you so effectively and guide you through resolving ...

February 17, 2025

Just getting my new store going with Trendsi and have had fantastic and fast customer service from Anya. She immediately identified the issue I had and resolved the problem. Thank-you!

Wildicious
Canada
22 days using the app
ShopSocial, Inc. replied February 20, 2025

Hi Wildicious,

Thank you so much for your kind words! We’re thrilled to hear that Anya was able to assist you quickly and resolve the issue. We're excited to be part of your ...