Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 6, 2024

Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.

The Finer Way
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2024

Hi The Finer Way,

Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!

We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫

Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution

September 3, 2024

Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com

JustBelieve.Boutique
United States
6 months using the app
ShopSocial, Inc. replied September 5, 2024

Hi JustBelieve.Boutique

Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!

November 5, 2024

Had a syncing issue and JOEL was the best!! He helped me get my settings correct. Love Trendsi!

Essential Southern Charm
United States
Over 2 years using the app
ShopSocial, Inc. replied November 7, 2024

Hi Essential Southern Charm,

Thank you for sharing your experience! We’re so glad to hear that Joel was able to help resolve your syncing issue and get your settings set up correctly. We truly appreciate your kind words and are happy to know you're loving Trendsi!

If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help!

Thanks again for your feedback, and best of luck with your store!

October 18, 2024

Love their high quality clothing and prestige customer service which was handled by Chette for me. I would definitely recommend me.

Opulent Empire
Canada
7 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi Opulent Empire,

Thank you so much for your wonderful feedback! We’re delighted to hear that you love our high-quality clothing and that Chette provided you with excellent customer service.

Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out. We’re here to help!

November 16, 2024

Very nice styles large product selection easy to incorporate products with my website. I would recommend Trrendsi to any fashion retailer

Eye Candy Sensation
United States
About 1 year using the app
ShopSocial, Inc. replied November 21, 2024

Hi Eye Candy Sensation,

Thank you so much for the amazing feedback! We’re thrilled to hear that you love the styles, product selection, and ease of incorporating our products with your website! 🙌

We truly appreciate your recommendation and are so excited to be a part of your business journey. If there’s anything else we can do to help you succeed, please don’t hesitate to reach out.

Thanks again for your kind words and support! 🌟

October 28, 2024

Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!

Trenddy Threads
United States
About 2 months using the app
ShopSocial, Inc. replied November 1, 2024

Hi Trenddy Threads,

Thank you for sharing your experience! I’m so glad to hear that Harold was able to assist you effectively and provide the support you needed. We strive to deliver excellent service, and it’s wonderful to know that he made a difference.

Your feedback means a lot to us, and I’ll be sure to pass along your kind words to Harold. If you need anything else or have more questions in the future, please don’t hesitate to reach out.

November 12, 2024

Raymart was great! He answered all of my shipping questions, and ensured me that my customers would get their product fast, and on time!

GG’s Palace
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi GG’s Palace,

Thank you so much for your kind words! We're so happy to hear that Raymart was able to assist you and provide the clarity you needed regarding your shipping questions. We always strive to ensure our customers feel confident about their orders, and it’s wonderful to know Raymart made that experience smooth for you.

If you have any other questions or need further assistance, don’t hesitate to reach out. We're always here to help!

Thanks again for sharing your feedback!

October 23, 2024

Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love?

Trendsi is an amazing app!

Montret
United States
About 1 year using the app
ShopSocial, Inc. replied October 25, 2024

Hi Montret

Wow, thank you for the fantastic review! 🎉 We’re thrilled to hear that you’re loving our app, fast shipping, and well-packaged items. Your kind words about our prices and customer service mean the world to us!

We’re dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. If there’s anything else we can do for you, don’t hesitate to reach out. We can’t wait to serve you again soon! 😊

September 23, 2024

I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!

Carolina Side Street Market
United States
6 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi Carolina Side Street Market,

Thank you for sharing your experience! We’re glad to hear that Harold was there to support you and address your concerns. Your appreciation means a lot to us, and we’re committed to maintaining that high level of service. If you need anything else, just reach out!

September 5, 2024

Had a quick question about restock and Chette was very helpful and gave a very straight forward with an answer which I really appreciate . and seems to know her stuff!

Luuxebox
United States
11 months using the app
ShopSocial, Inc. replied September 11, 2024

Hi Luuxebox,

Thank you for your kind words! I’m glad to hear that Chette was able to assist you with your restock question and provided a clear and helpful answer. We’re proud of our team’s expertise and dedication to ensuring you have a great experience. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!