Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

February 22, 2025

One of the best customer service. Every time I have any issue the Trendsi team comes up and resolves it quickly. Thank You, Lorie & Team.

The Shop
Canada
13 days using the app
ShopSocial, Inc. replied March 1, 2025

Hi The Shop,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our customer service. It’s always our goal to ...

January 22, 2025

Lorena was very helpful helping me with a tracking matter. Trendsi has been a great partner to my boutique!

Mack and Mav Boutique
United States
12 months using the app
ShopSocial, Inc. replied January 23, 2025

Hello Mack and Mav Boutique!

Thank you so much for your kind review! We're very proud to hear that Lorena was able to assist you with your tracking matter. It's wonderful to ...

February 9, 2025

Harold is very knowledgeable and answered my questions with precision. Polite and helpful.
Really happy with Trendsi and the way they handle issues and respond to questions. Quick and supportive.

Elegant Aura Boutique
Canada
9 months using the app
ShopSocial, Inc. replied February 14, 2025

Hi Elegant Aura Boutique,

Thank you so much for your wonderful feedback, Elegant Aura Boutique! 🙌 We are thrilled to hear that you had such a positive experience and that weI ...

November 24, 2024

I want to give a huge shout out to Anya E. I made my first sale today and she helped me get the order processed. I never would have been able to get this first order fulfilled without her help. she went above and beyond and her patience is commendable.

Thank you so much ANYA!

Christy's Wildflowers Boutique
United States
2 months using the app
ShopSocial, Inc. replied November 26, 2024

Hi Christy's Wildflowers Boutique,

Thank you so much for your kind words! We’re thrilled to hear that you made your first sale, and we’re so glad Anya could assist you in ...

November 25, 2024

I have been working with Trendsi for a couple of years, and I can say I love the app, the products, and the customer service! Today, I had to cancel an order, and Chette helped me check the status of the order and helped me cancel it (I was unable to do so because I was out of the window of time to do it). It is always a good experience when I need support from customer service. I'm very happy ...

Valeries Avenue
United States
About 2 months using the app
ShopSocial, Inc. replied December 4, 2024

Hi Valeries Avenue,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Trendsi over the years. It’s ...

December 11, 2024

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

Evelyns-Fashion
United States
20 days using the app
ShopSocial, Inc. replied December 13, 2024

Hi Evelyns-Fashion,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our products and that Lorie was able to assist you so quickly and ...

February 3, 2025

We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding.

11:11 Fashion
United States
2 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi 11:11 Fashion,

Thank you so much for sharing your positive experience! We're so glad that Lorena was able to assist you in clarifying the shipping process for both your ...

January 8, 2025

Would recommend to anyone, customer service is quick and answers all questions.
They are always there to help.

TruLife Designs
United States
About 2 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello TruLife Designs,

Thank you so much for the great review! We're thrilled to hear that you had a positive experience with our quick and helpful customer service. We’re ...

Edited December 21, 2024

Update 12/20/24. I’d like to shoutout 'Anya' simply awesome! I was having difficulty setting up a few things and she took her time and care. She walked me through the steps of getting my documents approved in the most professional, and timely manner possible. Great support wins loyalty! Thanks

I really like this app, the fact that they want to know what you need to grow set them apart.

BF TRUAJ co.
United States
About 2 months using the app
ShopSocial, Inc. replied November 21, 2024

Hi BF TRUAJ co.,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs ...

November 12, 2024

I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and ...

Haute Fashista
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi Haute Fashista,

Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a ...