Reviews (3,779)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

November 22, 2024

This is such a great partnership, they really have everything figured out! Our first experience with trendsi and I am excited to launch with full confidence that my clients will receive quality products and a wonderful experience. Harold is among the best! He is knowledgeable and extremely helpful making the experience worthwhile, thank you Trendsi and thank you Harold!!!

ELLE FACTOR
United States
About 1 month using the app
ShopSocial, Inc. replied November 25, 2024

Hi ELLE FACTOR,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with Trendsi has been so positive, and we’re excited for your launch. It’s great to know that Harold was able to make such a positive impact, and we’ll be sure to share your kind words with him. We’re looking forward to continuing this amazing partnership and supporting your success. Thank you again for choosing Trendsi!

January 14, 2025

I just added Trendsi to my Shopify and I immediately asked a white label question and Mariel was right on it she was patient and very wiling to help! thank you so much!

My Tackie Tees LLC®️
United States
About 1 month using the app
ShopSocial, Inc. replied January 17, 2025

Hello My Tackie Tees LLC®️,

Thanks so much for your kind words! 🙌 We're so glad Mariel could help you out! If you need anything else, feel free to reach out anytime! 😄

December 3, 2024

I love this app. It is so simple to use and has an excellent product presentation.

consueloalondra
United States
Over 1 year using the app
ShopSocial, Inc. replied December 5, 2024

Hi consueloalondra,

Thank you so much for your fantastic feedback! We're thrilled to hear that you find the app easy to use and love the product presentation. We’re committed to making your experience as smooth and enjoyable as possible. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!

February 26, 2025

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Lola's Lookbook
United States
19 days using the app
ShopSocial, Inc. replied March 1, 2025

Hi Lola's Lookbook,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that the Help Guides have been helpful and that Lorena was able to assist you effectively. We truly value your partnership and are committed to providing the best service possible.

If there’s anything else we can do to make your experience even better, please let us know. We’d love to turn your experience into a 5-star one and continue building a strong relationship with you!

Thanks again, and we look forward to supporting you moving forward!

December 9, 2024

Customer service experience it top tier. Harold dove right in to help me figure out my shipping with easy steps. Thanks for being so prompt, courteous and kind.

Birch + Oak Company
United States
28 days using the app
ShopSocial, Inc. replied December 13, 2024

Hi Birch + Oak Company,

Wow, thank you so much for the amazing feedback! We're absolutely thrilled to hear that Harold was able to help you so effectively with your shipping. We take pride in providing top-tier customer service, and it’s wonderful to know that Harold made your experience smooth and enjoyable. Your kind words mean the world to us—thank you for being such an awesome customer

February 26, 2025

Harold has been very helpful in answering my questions, I received fantastic support!

The Pilates Princess
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied March 1, 2025

Hi The Pilates Princess,

Thank you so much for your kind words! We’re thrilled to hear that Harold was able to provide you with fantastic support. We’re always here to help, and your feedback means a lot to us.

If you ever need anything else, don’t hesitate to reach out. We're happy to assist!

December 10, 2024

I have always received very quick responses and love this company! I have just started with Shopify and this company has been my favorite to work with. Lorie has always answered my questions great!

Little Lace Boutique
United States
23 days using the app
ShopSocial, Inc. replied December 13, 2024

Hi Little Lace Boutique,

Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you've had such a great experience with us, especially as you're starting with Shopify. Lorie will be so happy to know that her support has been helpful to you! We truly appreciate your kind words and are so excited to continue working with you. If you ever need anything else, we're here to help anytime!

November 15, 2024

It is so reassuring to know that we have such great customer service always so willing to help out with any issue we encounter. Today, I was delighted to know Raymart who happened to be the one assisting me in figuring out the issues I had with my store. He is so professional, polite, and very concise with his answers. He is a great help to me and most likely to anybody else. Thank you.

Glamor Corner
New Zealand
4 months using the app
ShopSocial, Inc. replied November 21, 2024

Hi Glamor Corner,

Wow, thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had such a positive experience with Raymart! We take pride in our customer service team, and it's fantastic to know that Raymart was able to assist you so effectively. 😊

We’ll be sure to pass along your kind words to him—he’ll be so happy to hear that his professionalism and help made a difference. Your satisfaction means the world to us, and we're always here to support you with any questions or issues you may have.

Thank you again for sharing your experience, and we’re excited to continue working with you!

December 7, 2024

Outstanding products that are incredibly user-friendly!

PinkBlu02
United States
Over 2 years using the app
ShopSocial, Inc. replied December 10, 2024

Hi PinkBlu02,

Thank you so much for your fantastic feedback! 🌟 We’re so happy to hear that you’re loving our products and finding them user-friendly! We work hard to ensure everything is easy to use and of the highest quality, so your kind words truly mean a lot to us. If there’s anything else we can do for you, feel free to reach out anytime. We’re here to help! 😊

February 7, 2025

This is my first time ever using a drop shipping tool and Mariel was wonderful at answering all of my questions and walking me through a simple change to correct an error on my Shopify site! Looking forward to working with Trendsi more! Great customer service ❤️

Glitter & Grace
United States
About 15 hours using the app
ShopSocial, Inc. replied February 9, 2025

Hello Glitter & Grace!

Thank you so much for your kind words! We're very proud to hear that Mariel was able to help you with your questions and guide you through the process. It’s great to know that your first experience with Trendsi went smoothly.

We're excited to continue working with you and supporting your Shopify journey. If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Thank you for being the best part of Trendsi! 🧡 - Abby