Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 16, 2024

I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.

Indigo and Ivory
United States
17 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi Indigo and Ivory,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help.

Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!

July 29, 2024

I had a issue with my products upload and Charles from Trendsi did an outstanding job in helping me resolve my issue as well as update my account information with much needed information as a seller. Thanks Charles.

Sassy Foot Fashion
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 31, 2024

Hi Sassy Foot Fashion,

Thank you so much for sharing your experience! 🌟 We're thrilled to hear that Charles did an outstanding job helping you resolve your product upload issue and updating your account information. Your success as a seller is our priority, and we’re glad to have been able to assist you. Thanks for being a valued part of the Trendsi family! 🙌✨

August 24, 2024

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Boutique Bliss
United States
7 months using the app
ShopSocial, Inc. replied August 28, 2024

Hi Boutique Bliss,

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you’re impressed with both our clothing and service. It’s fantastic to know that you’ll be relying on us for all your boutique needs. We’re excited to continue supporting you and providing the best experience possible. If you ever need anything or have any questions, we’re always here for you!

August 20, 2024

Lorie is the best! She was very helpful and answered all my questions I had with great depth and thought!

Emerald XO Ivy
United States
Over 2 years using the app
ShopSocial, Inc. replied August 21, 2024

Hello, Emerald XO Ivy

Thank you for the amazing 5-star review! 🌟 We’re thrilled to hear that Lorie provided such thoughtful and in-depth assistance, answering all your questions. We’re proud to have her on our team and are glad she was able to make your experience a great one. If you have any more questions or need further help, we’re always here for you!

September 11, 2024

I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.

Charming Chics Boutique
United States
20 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi Charming Chics Boutique,

Thank you for sharing your experience with us! I’m glad to hear that Chette was able to assist you promptly and that your issue was resolved quickly. We strive to provide excellent service, and it’s wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you again for your feedback!

September 3, 2024

I recently started using Trendsi for some products in my store. Their clothing is beautiful and so much to choose from. I love how easy it is to integrate product to my store. Not to mention that the customer service is wonderful. Special thanks to Ingrid and Anya for making things so much easier. Thank you for walking me through and being fast at answering all of my questions. Many Thanks. :)

Sweet Livings
United States
10 days using the app
ShopSocial, Inc. replied September 5, 2024

Hi Sweet Livings,

Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re enjoying the beautiful clothing and seamless integration with your store. Ingrid and Anya will be delighted to know their support made a difference. If you have any more questions or need further assistance, feel free to reach out. We’re here to help and make your experience even better. Thanks again for your wonderful feedback! 😊

October 7, 2024

Harold was great. He offered the best help.

Opulence
United States
Over 1 year using the app
ShopSocial, Inc. replied October 11, 2024

Hi Opulence,

Thank you for your kind words! I’m so glad to hear that Harold was able to assist you effectively. We’re proud of our team and their dedication to providing great support.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

August 2, 2024

So, today I needed to know something important about brands on Trendsi. Joel was super helpful. He answered all of my questions patiently and this the best thing about Trendsi. They have some of the best support reps like Joel. Keep it up Joel and Trendsi.

Wear Manaj
United States
6 months using the app
ShopSocial, Inc. replied August 4, 2024

Hi Wear Manaj,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that Joel was super helpful and answered all of your questions patiently. We're proud to have amazing support reps like Joel on our team. Your kind words mean the world to us. Keep it up, Joel and Trendsi! 🙌✨

August 11, 2024

Ingrid was and is Awesome, this only thing I'm wondering is why all the products say sold out after I add them to my Shopify.
Praying it works out, if it does I won't look anywhere else for products!!
That so far is my only concern.
Three Crosses Gift Shop
Thanks again Ingrid- looking forward to
working more with you

Three Crosses Gift Shop
United States
24 days using the app
ShopSocial, Inc. replied August 13, 2024

Hi Three Crosses Gift Shop,

Thank you so much for the kind words! 😊 We’re thrilled to hear Ingrid was awesome in assisting you. Regarding the “sold out” issue, I’m sorry for any inconvenience this has caused. It’s possible that the products are syncing incorrectly or there may be a delay in stock updates.

I’ll ensure this issue is escalated to our team so we can resolve it quickly for you. Please keep an eye out for updates, and don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help and make sure everything works smoothly for you!

Thanks again for your patience and support. Looking forward to working with you more!

August 19, 2024

Joel! Absolutely Phenom Representative! He delivered and provided professional and efficient instructions to open up shop now and gave us tips that will allow our brand expansion even more extendable to reach higher endeavors! I just will not stop smiling.

REACH.EACH.GENERATION.
United States
About 1 month using the app
ShopSocial, Inc. replied August 21, 2024

Hello, REACH.EACH.GENERATION.

Thank you so much for the glowing 5-star review! 🌟 We’re beyond thrilled to hear that Joel made such a positive impact with his professional and efficient support. It’s wonderful to know his guidance not only helped you get started but also gave you valuable tips for expanding your brand. Your excitement is contagious, and we’re smiling right along with you! If you need anything else as you continue to grow, we’re here to support you every step of the way. Thanks again for your amazing feedback!