Reviews (3,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

February 19, 2025

Harold was such a great help. He answered all my questions and was very friendly.

Beezti
United States
2 months using the app
ShopSocial, Inc. replied February 24, 2025

Hi, Beezti.

Thank you so much for your kind words! I'm so glad to hear that Harold was able to assist you and that you had a great experience. We appreciate your feedback and ...

Edited December 21, 2024

Update 12/20/24. I’d like to shoutout 'Anya' simply awesome! I was having difficulty setting up a few things and she took her time and care. She walked me through the steps of getting my documents approved in the most professional, and timely manner possible. Great support wins loyalty! Thanks

I really like this app, the fact that they want to know what you need to grow set them apart.

BF TRUAJ co.
United States
About 2 months using the app
ShopSocial, Inc. replied November 21, 2024

Hi BF TRUAJ co.,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs ...

January 14, 2025

Lorena provided excellent service and completed my request quickly.

Passionss Boutique
United States
7 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello Passionss Boutique,

Thank you for the awesome feedback! We're so glad Lorena could assist you so efficiently. We truly appreciate your kind words!

January 10, 2025

Customer support is very helpful, my issue was resolved promptly and the representative was really nice

SoftGurlLuxe
United States
3 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello SoftGurlLuxe,

Thank you so much for your kind words! We're thrilled to hear that our customer support team could assist you quickly and effectively. Your feedback ...

November 12, 2024

I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and ...

Haute Fashista
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi Haute Fashista,

Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a ...

February 11, 2025

Anya is a wonderful assistant. She is greatly patience in supporting me to make sure the right guide that she resolved the issue for the shipping location. I highly recommend it.

MyazDesigns
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied February 14, 2025

Hi MyazDesigns,

Thank you so much for your kind words! We’re thrilled to hear that Anya was able to provide such excellent support and resolve your shipping location issue. ...

November 20, 2024

I’ve had nothing but great success with Trensi my customer service person “Anya” was great and help me every step of the way.

No More Young
United States
About 1 year using the app
ShopSocial, Inc. replied November 25, 2024

Hi No More Young,

Thank you so much for your kind words! We're thrilled to hear you've had such a great experience with Trensi and that Anya was able to assist you every step ...

January 22, 2025

Hey Charles was great at helping me out with all my questions and concerns very kind and professional..

Plus Size Best
United States
About 1 month using the app
ShopSocial, Inc. replied January 24, 2025

Hi Plus Size Best,

Thank you so much for your kind words! I’m so glad to hear that Charles was able to assist you and that you had a positive experience. We truly appreciate ...

January 31, 2025

I had some questions regarding returns, and Marieshell was very helpful. There was no wait, she responded immediately.

Panoptic Boutique
United States
2 months using the app
ShopSocial, Inc. replied February 2, 2025

Hello Panoptic Boutique!

Thank you for your feedback! We're so glad to hear that Marieshell was able to assist you quickly and effectively. We always strive to provide fast ...

November 7, 2024

I've been using Trendsi for about a year now and LOVE how easy it is to find and import items to my store. I can be couch surfing or on the beach, browse inventory and push to the store no problem! In addition the merchandise options are great. And... I was stumped with a technical issue and Lorie Ligue in support got me sorted out quickly and easily. I can't say enough good things about Trendsi!

Salt & Coconuts
United States
About 1 year using the app
ShopSocial, Inc. replied November 8, 2024

Hi Salt & Coconuts

Thank you so much for the awesome review! We're thrilled to hear that Trendsi has been a game-changer for you, whether you're on the couch or at the beach. ...