Reviews (3,586)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 30, 2024

Trendsi is great. They have a wide range of women's fashion to choose from. And their chat support is great too. I had an issue with an order (my fault, not theirs), and Charles helped to make it right. Excellent customer support!

North Hill Boutique LLC
United States
About 2 months using the app
ShopSocial, Inc. replied November 1, 2024

Hi North Hill Boutique LLC,

Thank you for your wonderful review! We’re thrilled to hear that you enjoy our range of women’s fashion and that Charles was able to assist you with your order issue. Providing excellent customer support is our priority, and it’s great to know that we met your expectations.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

August 23, 2024

I’ve been thoroughly impressed with Trendsi! Their clothing is incredible, but what truly stands out is their lightning-fast customer service. I had a minor issue with my order, and their team resolved it almost instantly with a friendly and efficient approach. Dropshipping with them is a breeze!

Before The Cruise
United States
About 1 year using the app
ShopSocial, Inc. replied August 28, 2024

Hi Before The Cruise,

Wow, thank you for such an amazing review! 🌟 We’re absolutely thrilled to hear that you’re impressed with Trendsi and our lightning-fast customer service! It’s fantastic to know that our team could resolve your issue quickly and with a smile. We’re delighted that dropshipping with us is a breeze for you! If you ever need anything or have more feedback to share, we’re always here and eager to help. Thanks again for your awesome support!

September 23, 2024

Thanks to Harold all my questions was answered. Harold did an amazing job getting me to better understand payment methods for Trendsi.

Couture Bliss Boutique
United States
9 months using the app
ShopSocial, Inc. replied September 25, 2024

Hi Couture Bliss Boutique,

Thank you for your kind words! We're thrilled to hear that Harold was able to help you understand the payment methods for Trendsi. If you have any more questions or need further assistance, don’t hesitate to reach out!

October 29, 2024

I just started my store and I am grateful especially to Harold who helped me with professionalism in all my questions, thank you very much

American Women
United States
3 months using the app
ShopSocial, Inc. replied November 1, 2024

Hi American Women,

Thank you for your lovely feedback! I’m so glad to hear that Harold was able to assist you with your new store and that you felt supported throughout the process. We’re here to help you succeed!

If you have any more questions or need assistance as you continue your journey, please don’t hesitate to reach out. Wishing you all the best with your store!

October 22, 2024

I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses.
I appreciate the collaborative teams at Trendsi!

Treasure Hub SC
United States
4 months using the app
ShopSocial, Inc. replied October 25, 2024

Hi,

Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly.

Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊

September 24, 2024

Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.

Coast 2 Coast Lax USA
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2024

Hi Coast 2 Coast Lax USA,

Thank you for your kind words! I’m glad to hear that the checkout process was simple and that I could help with your questions. If you need anything else, feel free to ask!

September 27, 2024

Anya was super helpful in getting my issue resolved. She was quick, thorough, and had me up an running in minutes. I can't thank her enough for her help with my issue. I am new to this business and if everyone at Trendsi is as great as Anya i look forward to a happy and profitable future.

Trend Hub Marketplace
United States
20 days using the app
ShopSocial, Inc. replied October 1, 2024

Hi Trend Hub Marketplace,

Thank you so much for your awesome feedback! 🎉 We're so glad Anya could help you out and get you up and running so quickly. Welcome to Trendsi! We’re excited to have you on board and can’t wait to see you thrive. If you need anything else, we’re here for you!

August 28, 2024

Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!

789Trademark
United States
2 months using the app
ShopSocial, Inc. replied September 1, 2024

Hi 789Trademark,

Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that working with Joel was such a positive experience. It’s fantastic to know that his expertise, patience, and clear guidance made a significant difference for you.

Joel truly exemplifies the level of support we strive to provide, and your kind words mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to hear how much his help was valued!

If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks again for sharing your experience and for your support!

October 17, 2024

The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.

We Have It All
United States
3 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi We Have It All,

Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you effectively with your drop shipping and TikTok store questions. We’re proud to have such a dedicated team member!

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

August 19, 2024

I love this app and how easy it is to add items to my store. The variety of items is great and my customers have been very happy so far!

Made Just Like Me
United States
About 1 year using the app
ShopSocial, Inc. replied August 20, 2024

Hello Made Just Like Me

Thanks so much for the awesome feedback! We're thrilled to hear you're loving the app and that your customers are happy too. We're here to keep making things even better for you! 💪✨