Notify Me! Back in Stock Alert
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,453)
Unreliable for Critical Restock
We installed Notify Me! to manage restock alerts for our ecommerce store, but unfortunately the experience was very buggy. It took some manual back and forth with their team to get it to work, and when our products were actually restocked, the app failed to recognize the inventory update — it stayed stuck in “out of stock” mode and never triggered the restock notifications.
We reached out to support and tried troubleshooting, but the issue remained unresolved for an entire day. For a retail operation, that kind of downtime after a major restock is unacceptable — we put a lot of effort into preparing our drop, only to lose valuable sales and customer trust because the app didn’t function as intended.
Support was polite, but ultimately unable to fix the issue in time. I would not recommend this app if you rely on timely and accurate restock notifications to drive revenue.
Thank you for sharing your experience.
You’re absolutely right — when a restock is tied to a planned drop or revenue moment, reliability is critical. If notifications fail to trigger or inventory isn’t recognized properly, that directly impacts both sales and customer trust. That’s not something we take lightly.
Since your case, we’ve made improvements to how inventory updates are detected and how notification triggers respond to restock events. We’ve also strengthened our internal escalation process to reduce resolution time during revenue-critical moments.
We understand that the experience you described didn’t meet expectations at the time, and we appreciate you taking the time to document it clearly. If you ever wish to revisit the product, our team remains available to review your specific setup and ensure everything functions as intended.
— Notify Me! Team
