Reviews (3,392)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
October 20, 2025

Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants.

Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times.

Anyone who hasn't used this yet, I recommend you install something else.

Mech.land
Canada
Over 3 years using the app
GEMCOMMERCE CO., LTD replied October 21, 2025

Hello Mech.land,

We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours.

Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future.

I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed.

Best regards,
Auri
GemPages Customer Support Manager