Syncee Premium AI Dropshipping
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Reviews (501)
Went in and cancelled the subscription, got the info that it was complete and that my last day of being able to use it was 8 of october. Now I got billed full amount today on the 20th of october and had to cancel again. Got the message that it was complete and that my last day of using the services was the 8th of november. They activate your subscription themselves again and steal money from you even though you cancel their services.
Hi there,
We are sorry to read about your experience. Subscriptions can only be managed by the store owner, and Syncee does not have the ability to activate or re-activate any subscription. All charges must be confirmed by the account holder through Shopify’s checkout system. According to the account records, the subscription was only canceled on October 20th, which is why the charge was applied for the following billing period.
If you need guidance on managing your subscription or reviewing billing dates, our support team is always available via the in-app chat or at support@syncee.com.