Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,878)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and efficient product synchronization with Shopify, ensuring up-to-date listings and inventory. They value the responsive customer support, diverse product selection, and reliable suppliers. Features like automated order processing and customizable product mapping streamline dropshipping operations. The flexible pricing plans, including a free trial, cater to various business sizes, while real-time updates and comprehensive help guides enhance user experience.
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Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive.
The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products.
I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products.
Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.
Hi there,
Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed.
We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency.
Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee.
If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.
i love it
Hi there,
Thank you so much for your review. We are happy you love Syncee. Thank you so much for being a member of our community!
First time we had to contact Syncee support, and Sara was great at helping and navigating!
Hi there,
We're glad to hear that Sara was able to assist you effectively. Your satisfaction is our top priority, and we're committed to providing excellent customer support.
Top
Hi there,
Thank you for your 5-star rating! We're thrilled to hear you love our app. Your support means a lot to us.
Very user friendly and convenient. Ideal for new start ups.
Hi there,
Thank you for your amazing review! We're delighted to hear that you find Syncee user-friendly and convenient—perfect for new startups! If you have any questions or need support as you grow your business, feel free to reach out!
good
Hi there,
Thank you for your review and for choosing our solutions. In case of any questions, we are here for you.
Syncee has been amazing! The platform is user-friendly and has streamlined managing my online store. A special thanks to Sara for her outstanding support—she patiently guided me through setting up product uploads and automatic updates. Highly recommend Syncee for efficient e-commerce management!
Hi there,
Thank you for the kind words and 5-star review! We're happy to hear you love Syncee. We appreciate Sara's help as much as you do, and look forward to continuing to assist you.
It met my expectations of natural products very well
Hi there,
Thank you for your review! We're delighted to hear that Syncee met your expectations for natural products. We're here to support you as you continue your journey. If you have any questions or need assistance, just let us know!
Great site for fashion
Hi there,
Thank you for your review. We are happ you love the range of fashion items available on Syncee. Thank you for being a member of our community.
Inicio sencillo
¡Hola! ¡Gracias por la reseña tan positiva! Nos alegra saber que encontraste a Syncee fácil de usar. Si necesitas ayuda o tienes alguna pregunta mientras exploras, no dudes en contactarnos.