Syncee Premium AI Dropshipping

Syncee Premium AI Dropshipping

Reviews (469)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, simplifying dropshipping management. They praise the responsive support team and robust product management features, including effective synchronization and inventory handling. The app offers a wide variety of high-quality suppliers and products, with automation features that streamline product uploads and updates. Customization options allow for tailored product feeds, enhancing e-commerce operations.

December 2, 2025

Awful confusing why doesn't shopify use third parties it is not easy to navigate sent an email immediately at first charge. Now its happened twice. I have only two logins, once when I was coaxed into the service which had zero products relevant to my brand, and the second logon trying to get rid of this on phone talking to shopify support. The emails say shopify billing this is a mess

My Store
United States
About 2 months using the app
Edited October 3, 2025

Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.

JapanChefKnife.com
Canada
About 2 years using the app
Syncee replied October 3, 2025

Hi there,
Thank you for sharing your thoughts. We truly want every Syncee user to have a smooth experience, and our friendly support team responds to all messages with care. If anytime you have a question, please feel free to send us an email at support@syncee.com or contact us via chat and we will be more than happy to help you with a direct message as soon as possible. Happy selling!

November 17, 2025

Runaway! Terrible Logistics. If you have taken the trouble to build a brand a customer loyalty do not use this app. It will diminish your brand. The Fulfillment process is a joke. Deliveries take 10 days plus and you have to dig through emails to find a tracking number affiliated with a sketchy Chinese carrier.

If you have a dropship company with zero branding, just swindling people who aren't familiar with Amazon, this app is for you.

If you're a small business owner building a brand RUN!

I only gave this 3 stars because most people only check the 3 star reviews. My real score is Negative A BILLION STARS. Again RUN!

Doghook
United States
25 days using the app
Syncee replied November 18, 2025

Hi there,

We are truly sorry to hear about your experience. Your feedback is very important to us.
As Syncee operates worldwide, we work with suppliers from many regions including the USA, Canada, Europe, and more. Our goal is to make it easy for retailers and suppliers to build strong partnerships with local partners for fast shipping.
We are proud to have a community of established merchants collaborating successfully worldwide and we offer solutions helping them sell conveniently.
If you would like us help finding suitable suppliers for your store, we would be happy to assist you. We are also here to help with technical questions, including locating tracking numbers on your admin. Feel free to reach our support team anytime at support@syncee.com.

October 31, 2025

I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process.

After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly.

I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience.
Thank you to the Syncee team for resolving everything with professionalism and respect.

Highly recommended for both the app and the quality of support!

Forever Dew
France
About 1 month using the app
September 30, 2025

We are very pleased with Syncee. It greatly facilitates our work, as we can efficiently manage our products inventory and exports. We find it particularly useful that weight updates also work smoothly through the application. If you are a manufacturer/supplier Syncee also offers a great way to build your business via new retailers. The support team is fast and helpful. Overall, we are very satisfied and recommend this app to others.

Liliputi Love
Hungary
8 months using the app
Syncee replied October 1, 2025

Hi there,
Thank you so much for your 5-star review! We are glad to hear that Syncee helps you manage your inventory and exports smoothly, and that weight updates work well for you and you like how Syncee helps with supplier-retailer connections. It’s also great to know our support team could assist you quickly. We truly appreciate your recommendation!

November 23, 2025

Leider überzeugt die App mich nicht. Barcodes werden oft nicht übernommen und wenn man sie manuell einträgt, verschwinden sie bei der nächsten Synchronisierung wieder. Für diese Leistung ist der Preis deutlich zu hoch. Die Produktsuche ist unpraktisch, da man Kategorien nicht filtern kann und nach dem Öffnen eines Artikels wieder komplett nach unten scrollen muss.

Juicy Jungle
Germany
5 days using the app
Syncee replied November 24, 2025

Hallo,

es tut uns sehr leid, von Ihrer Erfahrung zu hören. Ihr Feedback ist uns sehr wichtig, und wir danken Ihnen, dass Sie sich an uns gewandt haben. Wir konnten keine frühere Nachricht von Ihnen finden, aber unser Team hat sich bereits mit Ihnen in Verbindung gesetzt, um Ihnen bei allen technischen Fragen zu helfen. Zur Klarstellung: Syncee verfügt über einen vollständigen Kategoriefilter in der Produktsuche, und uns ist kein Fehler bekannt, der zum Verschwinden von Barcodes führt. Wir würden uns freuen, wenn Sie uns weitere Details dazu per E-Mail zukommen lassen könnten, damit wir Ihnen weiterhelfen können. Wir bei Syncee arbeiten stets daran, unseren Nutzern ein möglichst reibungsloses Erlebnis zu bieten. Wenn Sie weitere Unterstützung benötigen, können Sie uns jederzeit über den In-App-Chat oder per E-Mail an support@syncee.com erreichen.

September 25, 2025

EEAZI highly appreciates the Syncee application for its capabilities in integration and product data synchronization. This significantly facilitates the management of our product catalog. However, we have encountered challenges in handling product duplications and price modifications, which require further attention and optimization. We would like to highlight that the Syncee support team has been fully helpful in addressing the issues that arose.

EEAZI
Hungary
2 months using the app
Syncee replied September 29, 2025

Hi there,
Thank you for your review. We are happy to see you are satisfied with the solutions Syncee offers. Our customer support team is always ready and happy to help if any questions appear with managing products.

December 6, 2025

This app is excellent — I can highly recommend it. It has helped us tremendously in serving our clients quickly and efficiently.

Kruz Bike
Hungary
About 2 months using the app
Syncee replied December 8, 2025

Hi there!
Thank you so much for your positive review! We are glad to hear that the app has helped you serve your clients quickly and efficiently. Thank you for being a member of our community.
Happy selling!

October 5, 2025

Syncee Al Dropship is working perfectly. The other Dropship apps do not currently work or they are importing items which are sold out!

AsunYogi
United States
3 days using the app
December 16, 2025

Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.

Sybaritic Boutique
United States
20 days using the app
Syncee replied December 17, 2025

Hi there,
Thank you for sharing your feedback, we are sorry to hear about your experience. We would like to clarify that Syncee itself should not slow down an online store. We also couldn’t find any previous support request from you regarding performance issues, so unfortunately we didn’t have the opportunity to investigate or assist. Our goal is to provide a smooth and reliable experience, and we are always here to help. If you are open to it, please contact our support team via support@syncee.com so we can look into this together.