Syncee ‑ Global Dropshipping

Syncee ‑ Global Dropshipping

by Syncee

US/EU/AU Products, Local Suppliers, DataFeed Manager

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

1 - 10 of 486 reviews

NordlyHome.dk

Perfect app with perfect support - Very helpfull support which can answer every question you might have and help you with the sync.
5 stars from us.

Cards, Collectibles and Gadgets - CCG, LLC

When I first downloaded this app I was impressed but the cold reality of issues was yet to surface. This app has no way of integrating or monitoring shipping costs and no way to combine the costs in an easy manner. You will literally have to monitor each product with your team or by yourself. I have had to cancel over 3k worth of sales due to issues with this integration app. I would encourage you to read these reviews and HEED the warnings. or you will find out as I did, the hard way. The response listed below by the team does not apply and further confirms my review. You must add a fixed price. Well that is an issue because pricing from their suppliers could drastically change. Adding an extra $50 fixed may make sense for an RC vehicle but it would not make sense for a TV in which shipping could range $100 or a toothbrush $5??? If you see the response that is all you need to know.

Developer reply

September 19, 2020

Thank you for your review.
The solution for your request is in the "catalog pricing" tab where you can add a percentage and/or a fixed amount, depends on your supplier.
We sent you an email, if you can reply on the email, or sent us a new message, we are more than happy to help you resolve the issue.
Our support is available on weekdays between 9:00 am to 11:30 pm in UTC +2:00 and free of charge for every user.

PShop.hu

Profi alkalmazás, egyszerű használat.Nagyon kedves ügyfélszolgálat a kérdéseimre mindig választ kaptam.

Developer reply

September 18, 2020

Köszönjük a szép szavakat! :) Ne feledd, ügyfélszolgálatunk bármikor rendelkezésedre áll.

Thank you for the kind words; we appreciate it! :) Don't forget, our Support Team is here to help you anytime if you need assistance.

Gazoomba

The staff at Syncee really helpful they had me setup correctly, and made me feel that everything is in good order, I have my mind at ease that my import of my products will be with no hassle at all, and Syncee team always there to help

Developer reply

September 15, 2020

Thank you for your kind review! We are happy you are satisfied with our service. If anytime you have a question, feel free to let us know about it :)

Lesomanija

I was able to import products from my custom XML and had a great experience with customer support.

Developer reply

September 14, 2020

Thank you for your review! We are more than happy that we could help you. If you need further assistance, please feel free to contact us.

Shopeek.hr

Great customer service. I needed some help today and it was sorted out very fast. Great App as well.

Developer reply

September 14, 2020

Thank you for your review; we appreciate your kind words. :) Don't forget, our Support Team is here for you any time you need help.

TheOneStore

Hello
I would like to write to your support team but i couldn't find your contact details.
Can you help please
thank you

Developer reply

September 11, 2020

Hi there :)

There are two ways to reach our support team:

Write an email to hello@syncee.co

Start a conversation from your Syncee account, or via our website using our in-app chat.
For the in-app live chat, click on our logo icon in the bottom-right corner of the pages.

Our working hours are from Monday to Friday from 9 A.M. to 11.30 P.M. in GMT+02.00 / UTC+02.00.

La casa de los frikis

Por un error en su aplicacion, y por un servicio tecnico o atencion al cliente que no entiende el problema hemos estado 3 meses pagando una app que teniendo un limite de 5000 articulos y en la web 0 marcaba que habia 4600 en uso y para ellos era normal.

No nos han dado solucion hasta que se a borrado la aplicacion y se les a dicho que borraran todo dato de usuario entonces es cuando de repente lo han arreglado

Developer reply

September 9, 2020

Thank you for your review. Our team has solved the problem and set everything for you in your Syncee account. We have sent you several emails previously, could you please check them and give us feedback? Our customer support service is here and happy to help you.

S-Tech SA

Really helpful online chat, they assisted me with ease as a newbie user. I can highly recommend using the app for data manager feeds.

Developer reply

September 7, 2020

Thank you for your review, and welcome to Syncee! :) We are so happy you find our service helpful! Anytime you have a question, feel free to let us know about it!

Want it Get it

Great customer service! I needed some help today and it was sorted out for me in a flash. Great App as well. It does what it says on the label.

Developer reply

September 7, 2020

Thank you for your kind review! We are happy you are satisfied with our service. If anytime you have a question, feel free to let us know about it :)

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