Reviews (624)
Overall rating
4.2
October 24, 2025
For E-com CX, Gorgias is unquestionably the best option to build out. You can start small and scale up with your growth or transfer over from a legacy system like Zendesk (I did, best call I made for the brand!) and see your CX have immediate improvements. When you throw in their new AI assistance, you've got a world class software!
260 Sample Sale
United States
Over 2 years using the app
Gorgias Inc. replied
October 25, 2025
Thanks a ton for the amazing feedback!
We love hearing that the switch paid off and that Gorgias is helping your CX scale and evolve. Glad to know that our AI Agent is making a strong impact too.
We’ll keep working hard to bring you even more great features!