Reviews (216)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
October 29, 2025

Easy to set up.
Given that this a new app, the initial functions are pretty neat.

Features requests:
- Merchants should be allowed to customise message templates
- Broadcast function and message consent management
- New message initiation via shopify admin, so CS life can be easier.

Pricing seems to be cheaper than intergrating via other providers.

Hillmalaya
Hong Kong SAR
About 1 month using the app
Meta replied November 5, 2025

Hi there,
Thank you for your thoughtful review and for using our app! We're glad you found it easy to set up and appreciate your positive comments about the initial features and pricing.
We also appreciate your detailed feature requests. Your feedback is extremely valuable and helps us prioritize future updates. If you have more details or specific use cases for these features, please share them. We want to make the app as useful as possible for merchants like you.
Thanks again for helping us improve WhatsApp for Shopify!
The WhatsApp Team