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The official app from Meta: Keep customers informed with timely order updates on WhatsApp
Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.
- Connect your WhatsApp Business account in minutes
- Customize messages to match your brand, or choose from pre-built templates
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
Categories
Notifications
Pricing
External charges may be billed by Meta separately from your Shopify invoice. Learn more
Free
Free to install
Click link for detailed pricing info
All charges are billed in USD. See all pricing options
Reviews (622)
Very limited option, no option create new template, no option to increase daily limit even after verification, no option to contact support, only getting automated replies.
Hi there,
Thank you for the feedback and we're sorry for the trouble contacting support. Can you please try contacting WhatsApp for Shopify support? You can do so by opening WhatsApp in the Shopify Admin -> clicking the three dot menu in top right corner -> clicking "Get support". We would be happy to assist.
Best Regards,
The WhatsApp Team
1. It does not send new Tracking number which is assigned after one tracking number is used and another is assigned for exchange purpose.
2. Limited features overall.
Hi there,
Thank you for trying our app and for the detailed feedback, which is helpful input to our roadmap. We are working hard on several frequently requested features and hope to release them soon.
Best,
The WhatsApp Team
Application difficile à personnaliser soit même, la personnalisation est faite par facebook et rien d'autres on a pas la main mise dessus, application à revoir sérieusement.
Bonjour,
merci pour votre retour. Nous comprenons l'importance de pouvoir personnaliser vous-même les messages, et nous recueillons ces commentaires pour prioriser de futures améliorations. Si vous le souhaitez, contactez-nous via « Get Support » dans l'application pour partager plus de détails.
Cordialement,
L'équipe WhatsApp
Support
App support provided by Meta.
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