The official app from Meta: Keep customers informed with timely order updates on WhatsApp

Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.

Connect your WhatsApp Business account in minutes
Customize messages to match your brand, or choose from pre-built templates
Improve customer satisfaction and reduce support cases
Leverage WhatsApp’s interactive features to strengthen customer relationships

Popular with stores like yours: Based in United States

Languages

English

Works with

Shopify Admin
WhatsApp

Pricing

Choose the plan that best fits your business.

External charges may be billed by Meta separately from your Shopify invoice. Learn more

Free

Free to install

Click link for detailed pricing info

All charges are billed in USD. See all pricing options

Reviews (699)

Overall rating

4.4

Counts per rating level

74% of ratings are 5 stars
517
8% of ratings are 4 stars
58
5% of ratings are 3 stars
36
3% of ratings are 2 stars
18
10% of ratings are 1 stars
70

All reviews

July 23, 2026

Overall good and fast order confirmation message. Please show in message order total amount to customers. Thanks.

Genix Health Care

Pakistan

5 months using the app

June 29, 2026

Bien, pero no puedo gestionar la hora de envios de los mensajes y clientes se quejan de que les llega a horas de madrugada. Está en time zone MADRID / ESP pero aún así algo pasa y no veo la opción de QUIET HOURS o algo parecido. Gracias!

Black Jebena

Spain

6 months using the app

June 19, 2026

Very basic app. You could just send a few order notification messages that are also very short, lame and not much customizable. I wish they have more options including an option to sending marketing or other type of messages through APIs

Nutrazee

India

5 days using the app