Reviews (210)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
October 29, 2025

Easy to set up, but would be nice if you offer more customization, flows, etc.

biOptimización
Peru
13 days using the app
Meta replied November 5, 2025

Hi there,
Thanks for the feedback. We’re glad the setup was easy, and we hear you on wanting more customization and flows. We’re actively exploring improved templates, and we have some exciting updates coming in the near future that we hope you will try out.
If you can share which specific flows or customization options would help most, we’ll use that to help prioritize our next updates. We appreciate you helping us improve WhatsApp for Shopify.
Best,
The WhatsApp Team