Reviews (1,138)
It wasn't clear what I was paying the annual fee for. The 20 products max wasn't clearly stated and due to Shopify not allowing the wine decanter x 2, I chose another 2 products only to be charged $29 a month extra. This is misleading and I will be contacting Zendrop as these products aren't suitable for Shopify. I feel ripped off and am certainly not happy with the launch of a new store.
Hi Chris, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I want to personally reach out to you via email to understand what happened and see how we can make this right. However, we don't have your contact information. Please reach out to darlene@zendrop.com. We take this seriously and would love the opportunity to turn this around for you.
— Darlene,
Zendrop Customer Experience
