Reviews (389)
Overall rating
2.9
November 9, 2025
The update that happened in Spring 2024 made it so slow to process orders. You have to click 9-10 times to get the most basic sale done. Im looking for a better option now
calijalapenos
United States
Over 3 years using the app
Shopify replied
November 18, 2025
Hi there, thank you for taking the time to share your review with us! I understand your concern about slowness with processing orders - the update included many improvements to the POS app, so I suspect the slowness is due to your device storage or operating software being out of date - our team can certainly assist you further with this! Please get in contact with us through help.shopify.com for a chat, or call us by reaching the number inside the POS app under More > Support > Contact Support and we'll be able to look into this for you! - Rick, Shopify Support